HSBC Bank

Arber Haliti 

on Google

3 years ago

Had the worst experiences over phone and on app trying to log in, multiple times. Went into this store expecting it to go badly after reading the single star reviews but I maybe got lucky and the most warm and professional member of staff took my query on. He sorted it out in no time making it look easy. Was unexpected. Top notch service Thank you and best of luck to the team with the move to the branch in town. 

Tom Wilkinson 

on Google

3 years ago

Rubbish branch! There’s never anyone there and closes far to early! Rubbish! 

Did Doolittle 

on Google

3 years ago

Close earlier than their early closing. They should close at 5pm earliest, but they advertise as closing at 2pm. However by 1:45pm they had scarpered and had locked up and were nowhere to be seen. Obviously don’t care about helping their Customers. 

Chris Hind 

on Google

3 years ago

Arrived Thursday 9th December at 2.15 to pay in a substantial amount of cash. Bank shut. Notice on door saying closing at 2pm this week. How was I to know? This is not shown on the internet! Could not find out about facilities for paying cash in before making the journey to try again on the 10th. 

Yang Tao 

on Google

3 years ago

Went to the branch at 1:40pm on a working day and asked for their help with a big transfer as it was over my daily limit, but I was told they couldn't do that because they were closing soon (yes, they would close at 2pm on a working day! ) and I could do it via telephone banking. However, after I called the number they gave me, I was only informed that to make a large transfer I would have to go to the branch and telephone banking couldn't do that at all.... well, so I had to visit the branch the next day again...