HRI Eye Hospital and Eye Outpatients Dept.

Bob Gee 

on Google

a year ago

Tried to cancel and rebook appointment at eye clinic,phone num on letter cuts off after 2 seconds tried another number automated 3 option ,2 calls ,finally found a real person who said wrong department gave me 4th number ,40 mins later with lots of determination achieved my mission they sure don't make it easy 

John Tillotson 

on Google

2 years ago

Easy access following disabled parking and professional, polite treatment - very prompt followup with treatment being organised quickly too. 

rob barlow 

on Google

3 years ago

Lovely staff Mr Eleban top man thank you all 

Lorelei Lee 

on Google

3 years ago

I have never been able to get through on the phone ever to the clinic. I'm always cut off. My mother was seen in the beginning of February 2019 and told she needed urgent treatment within a month. Her eyesight is deteriorating. Its now the middle of May and despite her GP writing , another GP ringing I still can't find out about an appointment for her. Its a disgrace. The phone lines, morning or afternoon are always busy and they always cut me off. My poor old mum died a month later. However the eye hospital where I myself h... read more

Wendy Douglas 

on Google

4 years ago

After an urgent referral from Specsavers opticians I was called the very next day to attend the Eye Hospital. The service they offer is second to none and cannot fault the care I received. Each and every one of the staff I saw were kind, courteous and reassuring. We should be proud of our NHS and the services they offer.