This profile has not been claimed by the business owner or representative.
Claim this business to update business information, get appointment requests, engage visitors with web chat, and more!
House of Imports
- Car Dealers
- Buena Park, CA
About this business
House of Imports is the best place for new Mercedes-Benz vehicles and pre-owned cars in Orange County. Our expansive showroom features an extensive inventory of new Mercedes-Benz vehicles, as well as having a large selection of pre-owned cars, trucks, and SUVs for sale. And if you can't find that perfect new or pre-owned Mercedes-Benz, we'll buy your car, no purchase necessary! Check out our website today, then visit our showroom in Buena Park, on Auto Center Drive just off of the 5.
Location details
6862 Auto Center Dr, Buena Park, CA, 90621, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 9:00 p.m. | |
| Tue | 9:00 a.m. to 9:00 p.m. | |
| Wed | 9:00 a.m. to 9:00 p.m. | |
| Thu | 9:00 a.m. to 9:00 p.m. | |
| Fri | 9:00 a.m. to 9:00 p.m. | |
| Sat | 9:00 a.m. to 9:00 p.m. | |
| Sun | 10:00 a.m. to 8:00 p.m. |
RecommendedI would recommend to buy their luxury cars from house of imports Buena Park, very helpful sales staff special mention to Cesar and The financial officer Sam. Also my first service was awesome with the service consultant Andrew and the staffs kudos to all of you!
Business response:
Thank you for taking the time to share your feedback with us. We appreciate your recommendation of House of Imports and we hope to be of service again in the future.
Alan is a fantastic service advisor. The atmosphere is nice. Fast, friendly and everyone is helpful. And they cleaned 2700 miles worth of bugs off my baby like it was nothing. I am always happy with the service at House of Imports.
This was the worst buying experience of my life. I purchased a vehicle in January and was sent home without any official license plates, assured they would arrive once the paperwork was settled. It is currently July 20, 2020 and I purchased the vehicle in the beginning of January. I STILL DO NOT HAVE PLATES FROM THIS DEALER. Once the sale was completed, they offered the bare minimum amount of support and refused to return or answer my calls. I received several tickets from police officers due to not having the correct licens... read more
I had to wait 4.5 hours for the installment of 4 tires, they need more employees for the demand of services.
Good service and excellent employees
Business response:
Jim, your comments keep us motivated and working hard for all our guests! If you need more help, our team is available to talk -- safe travels!
Horrible customer service! They have the shoddiest individuals working in their sales department who will try to rip you off. They will sell you a car with mechanical issues and refuse to return your calls when you're inquiring about those issues. Will never buy from this dealership and would advise others to reconsider and go somewhere else!
Business response:
Marilan, we're disappointed to hear of the negative experience you had at our location. We strive to maintain excellent business relations at our dealership. Please call our General Manager at (714) 627-5553 to discuss ways we can work towards resolving this issue to your satisfaction. We look forward to hearing from you soon.
It was a very professional service I’m really appreciate it
Business response:
Alberto, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!
Ron was a great sales man a very nice MB dealer.
Business response:
Anthony, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!
Danny Lee, the service advisor, is pleasant, helpful and knowledgeable.
Business response:
Yolanda, thank you for your kind review; we are happy to pass along your comments to the team here at House of Imports! If you ever need help, just give us a call. Happy motoring!
Frequently asked questions about House of Imports
How is House of Imports rated?
House of Imports has a 4.5 star rating with 5,035 reviews.
When is House of Imports open?
House of Imports is open now. It will close at 9:00 p.m.
Need help? Contact us.
Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com