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House of Imports
- Car Dealers
- Buena Park, CA
About this business
House of Imports is the best place for new Mercedes-Benz vehicles and pre-owned cars in Orange County. Our expansive showroom features an extensive inventory of new Mercedes-Benz vehicles, as well as having a large selection of pre-owned cars, trucks, and SUVs for sale. And if you can't find that perfect new or pre-owned Mercedes-Benz, we'll buy your car, no purchase necessary! Check out our website today, then visit our showroom in Buena Park, on Auto Center Drive just off of the 5.
Location details
6862 Auto Center Dr, Buena Park, CA, 90621, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 9:00 p.m. | |
| Tue | 9:00 a.m. to 9:00 p.m. | |
| Wed | 9:00 a.m. to 9:00 p.m. | |
| Thu | 9:00 a.m. to 9:00 p.m. | |
| Fri | 9:00 a.m. to 9:00 p.m. | |
| Sat | 9:00 a.m. to 9:00 p.m. | |
| Sun | 10:00 a.m. to 8:00 p.m. |
RecommendedBuena Park at House of Imports, Jeff Chung has been extremely helpful every time I go and need assistance. Nothing but top notch service and very diligent with his work ethic. Jeff has been helping me for years and I wouldn’t want to see anyone else but him. He always makes sure the job is done and very respectful!
Business response:
Stormi, we are glad we could help! Please don't hesitate to reach out if there's anything additional we can do for you.
The staff were excellent and well informed and they gave me a great deal of comfort.
Business response:
Hello Ralph, it means so much to us that you chose our dealership! Don't hesitate to call us if you ever need anything. Be safe on the road!
The WORST!!!!!!!!!!!😡😡😡😡😡😡😡😡
Business response:
Hi there, I would like to get some more details about your experience with us. If you are willing, please call our General Manager at (714) 627-5553 for further assistance with moving forward. Thank you for leaving your feedback, and we hope to hear from you in the future.
Excellent friendly staff less time to ✅ service
Business response:
Jaspal, it is great to read such wonderful comments about your recent experience with us! Thank you so much for being one of our valued guests and we look forward to your next visit!
I’m not satisfied with my last visit they actually forgot my car and kept it there for five days, I decided not to buy anymore Mercedes, in fact I got rid of my 2015 CLA 250 and trade it for an American made car, I still got one Mercedes and I’ll keep it for awhile.
Business response:
Thank you very much for sharing these comments, Ben. If you would be willing to give us another chance in the future, please reach out to our General Manager at (714) 627-5553. We would appreciate the chance to turn your experience around.
Excellent service from Lin Lin Ma and Justin 👍👍
Business response:
Eric, thank you for your kind review; we are happy to pass along your comments to Lin Lin Ma and Justin! We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!
Excellent service from sales to service department.
Business response:
Alex, thank you for your kind review; we are happy to pass along your comments to the team here at House of Imports! We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!
First of all, we have collision sensors replaced due to minor front bump but unfortunately the dent or bumper was exactly where the collision sensor is. We brought our car at House of import and it was fixed. After, we had fixed the collision came on again. To make the story short, we made an appointment yesterday. We Arrived @9am and we were told by our advisor that he let us know. We told him, we will be waiting at their lounge. Of course as a customer, we expect for our advisor to update us what's the diagnosis within at ... read more
Business response:
Thank you, for leaving us this response. We care about all our customers and wish to restore your good faith in our dealership. If you'd be willing, our General Manager would like to speak with you at (714) 627-5553 to discuss ways to improve your experience with our dealership moving forward. Thank you for your input, and we hope to hear from you soon.
The best in customer service.
Business response:
Ed, your wonderful feedback and rating mean a lot to us. Thank you so much for being one of our valued guests and we look forward to your next visit!
Frequently asked questions about House of Imports
How is House of Imports rated?
House of Imports has a 4.5 star rating with 5,035 reviews.
When is House of Imports open?
House of Imports is closed now. It will open tomorrow at 9:00 a.m.
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