Hounsfield Surgery

Ann Cooper 

on Google

5 months ago

So if I phone at 11.30am to make a telephone appointment why is that so hard. Why do I have to phone back the next morning at 8am. An appointment system is easy to work so why not just make an appointment when someone phones. It also means at 8am every morning there is.a.phone queue. Disgraceful 

Toni-Anita Edwards 

on Google

9 months ago

My husband and I have been with the surgery since June of this year and I have nothing but praise for everyone. I have quite a few "issues" and the doctors have been so kind and helpful to me. Also the receptionists are all lovely, the phone is answered quickly and appointments seem to be readily available. My last GP in Essex was very hard to get hold of and the phone would ring for ages. To hold on for 30 minutes was quite normal. I am very happy with Hounsfield. 

Nicole Hampton 

on Google

11 months ago

Every time I make an appointment with them the staff I speak to always sound so annoyed that I’m making an appointment, and are really quite rude. And I’m always waiting an hour past my appointment time to see a doctor and when I have a prescription to pick up I’m waiting 20 minutes or so for that too, sometimes it seems making an appointment time is completely pointless 

Anonymous 

on Google

a year ago

We moved here 3 years ago and it was lovely to move to a practice that actually cares. My repeat prescriptions are always on time and complete and i can pick them up from the front desk which really helps. Everytime I needed help the staff, nurses and doctors have been fantastic.