Horizon Car Wash's cover image
Claim this profile

This profile has not been claimed by the business owner or representative.

Claim this business to update business information, get appointment requests, engage visitors with web chat, and more!

Horizon Car Wash

3.3

About this business

Carwash and detail 

Location details

5405, 2525 Horizon Rd, 2525 Horizon Rd, Dallas, TX, 75032, United States

Get directions
WeekdayScheduleStatus
Mon8:00 a.m. to 5:30 p.m.
Tue8:00 a.m. to 5:30 p.m.
Wed8:00 a.m. to 5:30 p.m.
Thu8:00 a.m. to 5:30 p.m.
Fri8:00 a.m. to 5:30 p.m.
Sat8:00 a.m. to 5:30 p.m.
Sun10:00 a.m. to 4:00 p.m.
3.3257 reviews
Select a rating
Regina Elliott's profile image
Regina Elliott 
6 years ago

I have had my vehicles there several times. usually they do good work. I paid for a hand wax. normally this takes a few hours to complete so I leave my vehicle and wait for the call to pick it up. Today they were done in 45 minutes when I arrived to pick up the car, it was streaked, swirls and white wax down the black paint where it mixed with water and left to dry in the sun. the windows were not cleaned especially the back. The driver side window tint was messed up and had some gunk on the inside.. I had returned from shop... read more

Jordan Wells's profile image
Jordan Wells 
6 years ago

Thanks for cracking my windshield! And doing nothing about it! 

Tiffany Tou's profile image
Tiffany Tou 
recommend  Recommended
6 years ago

The man who did my car was super detailed and it came out great! This place only has 2.2 stars right now, but they were great! Definitely recommend :) 

Lindsey Shepherd's profile image
Lindsey Shepherd 
6 years ago

I have come here for 3 years they always do a great job. But today I didn’t see the sign that said up to a 45 min wait. The “boss” after I asked him the total wait time, told me that he doesn’t put that up there for his health, we’re short handed. I’m sorry, that doesn’t justify speaking to your customers like that at all. Don’t take your frustrations out on others. I’m highly dissatisfied, and doubt on me coming here again. To be talked to in that manner. It was uncalled for.. 

Shara Wallace's profile image
Shara Wallace 
6 years ago

0 star I usually take my vehicles to Horizon Car Wash where they do a fantastic job. Today I thought I would try out Hacienda. What a waste of time and money. I paid for a make ready on both my vehicles. They clearly don’t know what “make ready” should look like. I asked the guy “shouldn’t this be clean and shouldn’t that be clean”. His answer “I only do the inside not the outside”. Well the inside needs help as well. I will not use this place again and will tell my family and friends not to either. Horizon Car Wash is the o... read more

Daphne Hall Babcock's profile image
Daphne Hall Babcock 
6 years ago

Stay way. They scratched my windows and didn’t give a crap! 

Kyle Sutton's profile image
Kyle Sutton 
6 years ago

The next time the guys drying the cars want to make fun of the "one dollar" tip they've just received by laughing and repeating "one dollar" to each other, they should probably make sure that the customers in the car can't hear them. Next time, I'll keep my dollar. Actually, next time, I'll just go somewhere else. 

Tracy Murphy Cline's profile image
Tracy Murphy Cline 
7 years ago

Horrible experience very rude and unprofessional will never go back 

Erik Lang's profile image
Erik Lang 
7 years ago

First timer from out of town at Horizon Car Wash and received excellent service. Courteous And friendly folks. Wiped down and vacuumed inside of car and hand dried the outside to perfection the young fellow did receive a tip from us and deserved it. Would go there again in a minute. 

Frequently asked questions about Horizon Car Wash

How is Horizon Car Wash rated?

Horizon Car Wash has a 3.3 star rating with 257 reviews. 

When is Horizon Car Wash open?

Horizon Car Wash is closed now. It will open tomorrow at 8:00 a.m. 

Need help? Contact us.

Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com