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Honda North

4.6

About this business

Location details

382 Newbury St, Danvers, MA, 01923, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 9:00 p.m.
Tue9:00 a.m. to 9:00 p.m.
Wed9:00 a.m. to 9:00 p.m.
Thu9:00 a.m. to 9:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
Sat9:00 a.m. to 6:00 p.m.
Sun12:00 p.m. to 5:00 p.m.
4.64,967 reviews
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FJB's profile image
FJB 
3 years ago

I went in for an oil change and car wash. Everyone was very professional. In and out pretty quick. Even my salesman Jason Okeefe came over and checked in. Definitely be back. 

Business response:

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Sincerely, Honda North 

Jacapama's profile image
Jacapama 
3 years ago

Carlos was extremely helpful and friendly, no pressure at all, he is a good man 

Business response:

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Honda North! Sincerely, Honda North 

Priscilla's profile image
Priscilla 
3 years ago

I recently purchased my fourth Honda and second from First Team. Christy Shane sold me my 2021 CRV Hybrid Touring Car. She has been incredibly helpful showing me how use all the bells and whistles. Christy is dedicated to customer satisfaction! I highly recommend Christy Shane. 

Business response:

Thank you, Christy Shane! 

amberinghram1's profile image
amberinghram1 
3 years ago

If I could leave 0 starts I definitely would. I bought a new honda accord and it has 60000 miles on it... fuel injectors are bad.. I owe 36,000.00 on this car.. they told me they can't get thr part it's on backorder with no ETA. While also telling me I have until 1 pm the next day to come and Pay 248.00 and pick up my car.... umm wow. They do not treat their customers well at all. 

Elliott's profile image
Elliott 
3 years ago

Tyler, Ryan and Chad were who I interacted with. This is a great service operation. Everyone I gave net since 2012 have been.very helpful, kind and polite. You feel at home at Honda North. 

Business response:

Elliot, We are very happy to hear Tyler, Ryan, and Chad provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Sincerely, Honda North 

lanatyutyunik's profile image
lanatyutyunik 
3 years ago

Worst service accommodations, no response from service in timely manner and when some ladies answer the phone they are helpless and no intentions to help. Message machine always full. This is has to change. I respect Honda North as the organization but service customer service is worst. You may need to hire new passionate people. 

Business response:

We're sorry that you didn't have a completely satisfying visit. Would it be possible to have someone from our management team reach out to you directly to discuss this? We'd love the opportunity to address any issues with our team here. Thank you for your time, and hopefully, we can get to the bottom of this. Sincerely, Honda North 

Marseillesamuel9's profile image
Marseillesamuel9 
3 years ago

Muy buen servicio de parte de todo el staff y muy contento con mi carro 

Business response:

Thank you so much for choosing Honda North! Congrats on your new purchase, and let us know if we can be of any more assistance! Sincerely, Honda North 

Sony Marque's profile image
Sony Marque 
3 years ago

Carlos Ortiz was superb and kept me informed throughout the entire process, Great sales team. 

Business response:

Thank you for sharing your experience with us! We're happy to hear it went well and hope you enjoy your new vehicle. We truly appreciate your feedback! Sincerely, Honda North 

Bethearnest44's profile image
Bethearnest44 
3 years ago

I’ve been to this dealership many times. I’m always impressed with their professionalism and attention to detail. It’s a pleasure no matter the type of work being done because I feel I’m the only person being interacted with. A very pleasant experience overall. 

Business response:

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Honda North. Sincerely, Honda North 

Frequently asked questions about Honda North

How is Honda North rated?

Honda North has a 4.6 star rating with 4,967 reviews. 

When is Honda North open?

Honda North is closed now. It will open at 9:00 a.m. 

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