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HomeServe
- Insurance
- Norwalk, CT
About this business
<p>HomeServe provides repair service plans and local service and installations through employed technicians and a network of independent contractors. Their repair service plans provide for the emergency repair or replacement (depending upon plan) of residential infrastructure, such as water and sewer service lines, electrical wiring, gas piping, heating, cooling and water heating equipment, and other related systems.</p>
Location details
45 Glover Ave 6th Floor, Norwalk, CT, 06850, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 8:00 p.m. | |
| Tue | 8:00 a.m. to 8:00 p.m. | |
| Wed | 8:00 a.m. to 8:00 p.m. | |
| Thu | 8:00 a.m. to 8:00 p.m. | |
| Fri | 8:00 a.m. to 8:00 p.m. | |
| Sat | 10:00 a.m. to 4:00 p.m. | |
| Sun | Closed |
the phone representative from Homeserve was very helpful and a repair man for our hot water heater contacted me that day. The people they had come to the house were very good and the hot water replacement was completed in a very timely manner
Business response:
*******, Thanks for your feedback. I am glad we were able to resolve your issue quickly. Thanks for being part of our Homeserve family. Have a great week! Lisa
I contracted with HomeService for interior plumbing in July 2020 , I had a major leak in my basements a call to HomeService immediately had a local plumber contact me to schedule the service . Resolving the problem of the leak was easy and without any problems.
Business response:
******, I am glad to hear everything went so well for you. It is always great to hear feedback from our customers letting us know we are doing a good job. Thanks again for taking time to let us know about your experience. Have a great week. Lisa
We had a main sewer line issue. Called home Serv and it was handled with professional and fast service I would recommend them
Business response:
***** *hanks for your recommendation and feedback. I am glad we were able to resolve your issues. Have a fantastic week! Lisa
A life and financial must do!!! Knowledge is POWER... INVEST
Business response:
******* We really appreciate your feedback and recommendation. Thanks for being part of the Homeserve family and have a great week! Lisa
Home Serve got right on our case of internal water leaking from a bathroom above our living room. The water was dripping through the plaster ceiling in the living room. I called Home Serve and they indicated that someone would be back to me in the next 4 hours...some one called 1.5 hours later. That contractor could not get to us until the following Monday (called on Friday); they did tell us to call Home Serve again to see if someone could come today. I called Home Serve and was told someone would contact me in 10 to 20 min... read more
Business response:
********, So glad we were able to exceed your expectations. We really appreciate your feedback and hope you have a great week! Lisa
The Code 1 Electric electrician was not very helpful, he was dragging his feet and had a bad attitude. Did not communicate with me properly, he forgot to put back the cover of an outlet in my garage. So I had to call him back the next day (taking time out of my busy schedule), he said it was due to the sensor for the light, he should have told me that the first time he came. Needless to say he did put it back, but to return to a customer's house just for an open outlet due to his mistake is very much a sloppy job, or he does... read more
Business response:
**** we are sorry to hear you were disappointed with your technician. If you would like to discuss this feedback further, please reach out to me at CustomerAdvocacy@homeserveusa.com with the ATTN to Lisa. I will be glad to give you a call. Thanks for taking time to let us know about this. Have a great week! Regards, Lisa
I only had to use my warranty twice. I love the super fast, excellent service
Business response:
*Thanks so much for taking the time to let us know about your experience. I am so glad to hear we were able to resolve your issues so quickly. Have a great week! Lisa
Early August 25 (before 8 a.m.) I reported a leak to Home Serve. The leak was located between my house and the water meter. A plumber came that afternoon, but all he did was confirm that I had a leak. He said that someone would have to come and mark the exact location of the leak. I was given the impression that that would be in a day or two. It wasn't. The leak was reported on August 25; it was not repaired until Wednesday, September 2. This amounted to eight days of water running through the yard and into the driveway. I c... read more
Business response:
****** I am sorry to hear you were not satisfied with your experience with your service. I would like to speak to you a little more about your concerns. I will reach out to you tomorrow to follow up. Thanks for taking the time to let us know about your concerns. Have a great day. Regards, Lisa
Excellent and prompt service. After placing a call for a small water main leak on Sunday, a contractor was out the next day to check the problem. They needed a leak detection company to locate where the leak was which they scheduled Then they returned to make the repair. The contractors were professional from start to finish. I kept waiting for Home Serve to contact me about a loop hole in their policy to not cover the repair but they never did. Glad I had decided to buy this policy. Well worth the investment.
Business response:
****** Thanks so much for this wonderful feedback. I love hearing about great experiences from our customers. Have a great week! Regards, Lisa
Frequently asked questions about HomeServe
How is HomeServe rated?
HomeServe has a 4.6 star rating with 7,525 reviews.
When is HomeServe open?
HomeServe is open now. It will close at 8:00 p.m.
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