Home Paramount Pest Control

Joy E 

on BBB

5 years ago

I *had* this service for close to 40 years! I had to fight with them to do anything when I had visible termite swarms or active tunnels. I paid faithfully ALL those years. Every year when the renewal came due, they'd send four, five, six bills in advance of the annual inspection. Three years ago I had a major renovation in part of my house, and discovered damage behind a wall...a part where there had been a swarm INSIDE my house several years earlier. I had to pull out my warranty AGAIN, to prove that the repair was their re... read more

Joy E 

on BBB

5 years ago

I *had* this service for close to 40 years! I had to fight with them to do anything when I had visible termite swarms or active tunnels. I paid faithfully ALL those years. Every year when the renewal came due, they'd send four, five, six bills in advance of the annual inspection. Three years ago I had a major renovation in part of my house, and discovered damage behind a wall...a part where there had been a swarm INSIDE my house several years earlier. I had to pull out my warranty AGAIN, to prove that the repair was their re... read more

Steve C. 

on BBB

5 years ago

I am filing a complaint against Home Paramount for over billing me for a service call on April 13, 2020. The normal fee for completing a service call is $100.80 which includes service on the interior and exterior of my home. Home Paramount only completed the exterior work. The spoke with representatives at 8007677681 on two telephone calls on May 7 and June 10 and clearly told them I would only pay for the work they completed. That would be for the exterior only for half the bill totaling $50.40. Neither representative would... read more

Steve C. 

on BBB

5 years ago

I am filing a complaint against Home Paramount for over billing me for a service call on April 13, 2020. The normal fee for completing a service call is $100.80 which includes service on the interior and exterior of my home. Home Paramount only completed the exterior work. The spoke with representatives at 8007677681 on two telephone calls on May 7 and June 10 and clearly told them I would only pay for the work they completed. That would be for the exterior only for half the bill totaling $50.40. Neither representative would... read more

Paul D 

on BBB

5 years ago

I would not trust this company to step on a half-dead cockroach. After 39 years as a customer it finally dawned on me what a scam this company perpetrates on its customers. Thirty-nine years of annual pest inspections just to keep up my termite warranty, and what do I get when I really need them? A final shaft. All of a sudden, they're telling me there are powder post beetle holes in one area of the basement. No activity, just holes, but the rules say I can't complete the real estate transaction until it is treated. They kne... read more

Paul D 

on BBB

5 years ago

I would not trust this company to step on a half-dead cockroach. After 39 years as a customer it finally dawned on me what a scam this company perpetrates on its customers. Thirty-nine years of annual pest inspections just to keep up my termite warranty, and what do I get when I really need them? A final shaft. All of a sudden, they're telling me there are powder post beetle holes in one area of the basement. No activity, just holes, but the rules say I can't complete the real estate transaction until it is treated. They kne... read more

Jeff G 

on BBB

5 years ago

This place is a complete joke. I signed into a contract with Home Paramount Pest Control based on a recommendation. I normally wouldn't sign a contract, if you provide a good service at a reasonable price, you don't need to force customers to stay. I called them out to look at everything and was quoted a price. i had to sign a 1 year contract. on the very first treatment they came out, they drove ants into our house where we had none before. When I called a few days later i was told, "Oh, that happens sometimes, give it a fe... read more

Jeff G 

on BBB

5 years ago

This place is a complete joke. I signed into a contract with Home Paramount Pest Control based on a recommendation. I normally wouldn't sign a contract, if you provide a good service at a reasonable price, you don't need to force customers to stay. I called them out to look at everything and was quoted a price. i had to sign a 1 year contract. on the very first treatment they came out, they drove ants into our house where we had none before. When I called a few days later i was told, "Oh, that happens sometimes, give it a fe... read more

Jennifer E 

on BBB

5 years ago

This company came highly recommended from my neighborhood ******** webpage. I called them to come out and give me an estimate for a squirrel getting into my attic. Two gentlemen showed up and were very professional. They told us that we had not only a squirrel problem but a bad infestation of active mice. They took a lot of pictures of our insulation and told us that they mice had burrowed and tunneled in our insulation making nests. They said there were tracks of fresh mice droppings and that when mice make droppings they a... read more