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Home Paramount Pest Control
- Pest Control
- Kernersville, NC
About this business
Location details
501 N Main St, Kernersville, NC, 27284, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:30 a.m. to 6:00 p.m. | |
| Tue | 7:30 a.m. to 6:00 p.m. | |
| Wed | 7:30 a.m. to 6:00 p.m. | |
| Thu | 7:30 a.m. to 6:00 p.m. | |
| Fri | 7:30 a.m. to 6:00 p.m. | |
| Sat | 7:30 a.m. to 4:00 p.m. | |
| Sun | Closed |
Home Paramount should not even be in business. They are rude, disorganized and their quality of service is horrible.
Called Paramount for a groundhog problem at a rental I own in Farmville VA. The original girl assigned to my case did go out and access the situation telling me they could trap the groundhog and enclose the crawlspace to make sure no other critters could get in. This was at a cost of $1800. She told me they trap until they catch it. Well suddenly she stopped returning my calls and I had to speak with a manager. He promised they would go out and set traps and take care of the crawl space. They literally sprayed a can of spray... read more
Business response:
This review was received on 3/15/022. Our executive management team has been notified and will take action accordingly. Home Paramount is a reputable company and this matter will be investigated and corrected.
Called Paramount for a groundhog problem at a rental I own in Farmville VA. The original girl assigned to my case did go out and access the situation telling me they could trap the groundhog and enclose the crawlspace to make sure no other critters could get in. This was at a cost of $1800. She told me they trap until they catch it. Well suddenly she stopped returning my calls and I had to speak with a manager. He promised they would go out and set traps and take care of the crawl space. They literally sprayed a can of spray... read more
Business response:
This review was received on 3/15/022. Our executive management team has been notified and will take action accordingly. Home Paramount is a reputable company and this matter will be investigated and corrected.
The customer service at Home Paramount Pest are incredibly bad. The agents are rude and irrational. Roslyn makes you feel like she is giving you a deal at first, but then when you are billed twice in a matter of days, they act as if they don't understand your frustration. As it stands we have signed a 1 yr contract and I can't tell you how happy I will be to never see these crooks again. If you would like multiple people in your home as if they are casing the joint, then go with HPPC. I will always vet company's through the ... read more
The customer service at Home Paramount Pest are incredibly bad. The agents are rude and irrational. Roslyn makes you feel like she is giving you a deal at first, but then when you are billed twice in a matter of days, they act as if they don't understand your frustration. As it stands we have signed a 1 yr contract and I can't tell you how happy I will be to never see these crooks again. If you would like multiple people in your home as if they are casing the joint, then go with HPPC. I will always vet company's through the ... read more
Home paramount pest control company should not be in business. They do not do a thorough screening for their employees and apparently have some that are dishonest. If they come into your home I would suggest you walk around with them and be certain nothing is removed by sticky fingers. I had an incident and when I called the company they would do nothing about the theft. It was a few days after their employee was in the house so I didn't realize the theft had occurred. I should have reported it and got a police investigation... read more
Business response:
As part of Home Paramount's pre-employment screening process, full and thorough background checks are processed on all candidates. Specific to this complaint, customer contacted Home Paramount approximately 15 days after the date of service to allege theft. Home Paramount has serviced Customer since 2019 and takes all such allegations seriously. In fact, once made aware, our Human Resource Department reached out to the Customer with no return response. Customer did speak with management but drafted this complaint because he ... read more
Home paramount pest control company should not be in business. They do not do a thorough screening for their employees and apparently have some that are dishonest. If they come into your home I would suggest you walk around with them and be certain nothing is removed by sticky fingers. I had an incident and when I called the company they would do nothing about the theft. It was a few days after their employee was in the house so I didn't realize the theft had occurred. I should have reported it and got a police investigation... read more
Business response:
As part of Home Paramount's pre-employment screening process, full and thorough background checks are processed on all candidates. Specific to this complaint, customer contacted Home Paramount approximately 15 days after the date of service to allege theft. Home Paramount has serviced Customer since 2019 and takes all such allegations seriously. In fact, once made aware, our Human Resource Department reached out to the Customer with no return response. Customer did speak with management but drafted this complaint because he ... read more
0 stars!!!!!! Home Paramount is by far the most unprofessional company I know. They lie about the jobs they complete, overcharge and then send you to collections for a bill they agreed I would be refunded for. The Manager in the Fallston office is unresponsive and isn't accountable for his actions. They charged me 650 dollars for bird removal for 5 vents however they only put up one vent and I later found out they never removed the nest which was in my vent dryer. Meanwhile that wasn't the vent I even called about. I had to ... read more
Business response:
Home Paramount charged Ms. C******** in June 2021 for wildlife services and refunded her in July 2021 due to her dissatisfaction with services. No one at Home Paramount was contacted by Legal counsel in this matter. In addition, there is some obvious confusion regarding the balance on her account for pest control services as this was not agreed to, however, in good faith this balance will be removed from her account and collections efforts will be terminated. Thank you.
0 stars!!!!!! Home Paramount is by far the most unprofessional company I know. They lie about the jobs they complete, overcharge and then send you to collections for a bill they agreed I would be refunded for. The Manager in the Fallston office is unresponsive and isn't accountable for his actions. They charged me 650 dollars for bird removal for 5 vents however they only put up one vent and I later found out they never removed the nest which was in my vent dryer. Meanwhile that wasn't the vent I even called about. I had to ... read more
Business response:
Home Paramount charged Ms. C******** in June 2021 for wildlife services and refunded her in July 2021 due to her dissatisfaction with services. No one at Home Paramount was contacted by Legal counsel in this matter. In addition, there is some obvious confusion regarding the balance on her account for pest control services as this was not agreed to, however, in good faith this balance will be removed from her account and collections efforts will be terminated. Thank you.
Frequently asked questions about Home Paramount Pest Control
How is Home Paramount Pest Control rated?
Home Paramount Pest Control has a 4.2 star rating with 212 reviews.
When is Home Paramount Pest Control open?
Home Paramount Pest Control is closed now. It will open on Monday at 7:30 a.m.
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