This profile has not been claimed by the business owner or representative.
Claim this business to update business information, get appointment requests, engage visitors with web chat, and more!
Home Paramount Pest Control
- Pest Control
- Kernersville, NC
About this business
Location details
501 N Main St, Kernersville, NC, 27284, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:30 a.m. to 6:00 p.m. | |
| Tue | 7:30 a.m. to 6:00 p.m. | |
| Wed | 7:30 a.m. to 6:00 p.m. | |
| Thu | 7:30 a.m. to 6:00 p.m. | |
| Fri | 7:30 a.m. to 6:00 p.m. | |
| Sat | 7:30 a.m. to 4:00 p.m. | |
| Sun | Closed |
This company came highly recommended from my neighborhood ******** webpage. I called them to come out and give me an estimate for a squirrel getting into my attic. Two gentlemen showed up and were very professional. They told us that we had not only a squirrel problem but a bad infestation of active mice. They took a lot of pictures of our insulation and told us that they mice had burrowed and tunneled in our insulation making nests. They said there were tracks of fresh mice droppings and that when mice make droppings they a... read more
Business response:
Thank you for the review and feedback. Home Paramount takes all customer concerns very seriously. We have reviewed this feedback and the specific allegations that are included in it. Home Paramount's inspector responded to the call for service related to a squirrel in the customer's attic. The inspector took photographs of the affected areas as part of his inspection. Those photographs depict evidence of droppings throughout the loose insulation material. There was also visible evidence of debris and burrow holes attributabl... read more
Extremely dissatisfied with the services received from Home Paramount Pest Control. The work to be performed was removal of old insulation, repair of damage caused by pests and installation of new insulation in the main attic, pest control and pest exclusion in garage attic, and general pest control. The workmanship and supervision of work was very substandard. The technicians were inexperienced, tardy and did not have basic equipment (ladders, broom, and portable vacuum) to properly perform the service. The first day of ser... read more
Business response:
We are sorry to hear that you were extremely dissatisfied with the services you received. Home Paramount strives to provide its customers with the best service possible. When unforeseen difficulties arise during our services, we employ a claims handling process in an effort to promptly and adequately address those difficulties. It appears that the various services you purchased were completed, you were reimbursed for repairs, and you received an additional credit for your difficulties. If this is not the case and your concer... read more
I have used Home Paramount since 1990 (annual termite inspection and quarterly pest control) and recently discovered what a disreputable, dishonest and fraudulent entity the Va Bch office is. Jimmy L*** came out June 2019 for the annual termite inspection and informed my tenant that there were roof rats in the attic and that he would follow up with her with what needed to be done and also contact the owner on the recommendations. My tenant informed me of this in Aug since she never heard back from Jimmy L*** (neither had she... read more
Business response:
We are sorry to learn of your negative experience. Home Paramount prides itself on providing quality service and professionalism at all levels of the company. Customer feedback is an essential part of maintaining the highest standards in our operations. Thank you for bringing these matters to our attention. Home Paramount's regional and corporate management have received your complaint and have undertaken an internal review to address these concerns. Appropriate measures will be instituted to address these specific issues an... read more
We have used Home Paramount for years for our Termite Bait Stations. We called them last year because we were seeing rat droppings in our attic. The inspector said this was a big problem in our area and that we needed to have our insulation replaced and barriers installed to keep the rats out of the attic. We paid $5000 + for the attic cleaning and insulation replacement and signed a contract for rat bait traps and pest control. No one came out after the install to do an inspection. We put our own rat traps in the attic to s... read more
Business response:
Home Paramount has received your recent review. Thank you for submitting it. We are sorry that you were not completely satisfied with our service and response. We have discussed the matter with our Regional Service Manager and we understand that he has been in contact and was able to assist you with your concerns and address the service issues related to your attic. If this is not correct, please contact us so that we can continue to monitor the handling of your concerns to ensure that prompt attention is given to them. Than... read more
Poor quality of service! Do yourself a favor and contact other qualified pest control. I was charged $800+ for no results.
I have dealt with this company for several years and have always found the management, administrative personnel and the technicians to be extremely professional, knowledgeable and polite. They originally installed insulation and sealed the house due to a family of squirrels living in my attic. The work they did excellent work and the cleanup afterward was exceptional. A few years later when I had the roof replaced, the roofers removed the seals and did not replace them. This resulted in a whole new family of rats moving in. ... read more
I contacted Home Paramount Pest Control for a possible squirrel issue in my attic. The inspector came out and did an assessment and stated that there was evidence of squirrels and mice in my attic. He quoted me $3,000.00 for services to replace insulation and fix holes that were used by the squirrels. I had another company "*****" come out and provide me a second quote and the inspector for ***** stated that there was NO EVIDENCE of any squirrels or mice in my attic and that I wouldn't need any service. This man was dishones... read more
Business response:
Customer called regarding a squirrel entering a soffit area. The inspection was confirmed and completed. We are currently looking into the details of the inspection and the quote given at the time of the inspection. We will follow up shortly.
We had several methods of pest control performed on our house. Unfortunately some collateral damage was sustained during the attic rehabilation. Despite multiple calls to several individuals within the organization and eight weeks time, the total repair job has not been completed. My frustration has negated the good work of several employees. I would certainly rethink using or recommending the services of Home Paramount. "Customer service is paramount to us". NOT REALLY
Typically, I would have called ********* a company I've used in the past. They did a great job. Unfortunately, they couldn't come out the day that I needed them and I was leaving for a week-long vacation. So instead I hired Home Paramount Pest Control. BIG MISTAKE! I've learned Home Paramount is a do-as-little-as-possible company. I will NEVER recommend them. I purchased their service in March 2017. Since then, they have been to my home almost every other week to to rid my home of ants. I even had the manager at my home. I n... read more
Frequently asked questions about Home Paramount Pest Control
How is Home Paramount Pest Control rated?
Home Paramount Pest Control has a 4.1 star rating with 166 reviews.
When is Home Paramount Pest Control open?
Home Paramount Pest Control is closed now. It will open tomorrow at 7:30 a.m.
Need help? Contact us.
Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com