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HM Revenue & Customs

1.4

About this business

Location details

Sapphire Plaza, Watlington St, Watlington St, Reading, RG1 4TA, United Kingdom

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WeekdayScheduleStatus
Mon8:40 a.m. to 6:00 p.m.
Tue8:40 a.m. to 6:00 p.m.
Wed8:40 a.m. to 6:00 p.m.
Thu8:40 a.m. to 6:00 p.m.
Fri8:40 a.m. to 6:00 p.m.
SatClosed
SunClosed
1.4144 reviews
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Cobalt Blue's profile image
Cobalt Blue 
on Google
2 months ago

This building has been empty for months, during covid there were four or five staff during the day. Now security staff present there 

Bill Veloz's profile image
Bill Veloz 
on Google
2 months ago

IT IS CLOSED, AND CLEARLY EMPTY.AND ACCORDING TO AN OFFICE NEARBY THEY HAVE BEEN HAVING PEOPLE CALLING IN THEIR OFFICE TRYING TO FIND IT FOR TWO YEARS NOW. COME ON CUSTOMS AND REVENUE GET YOUR FINGER OUT. LOOKS LIKE THE NEAREST OFFICE IS IN LONDON 

David Metson's profile image
David Metson 
on Google
2 months ago

I am impressed with how clear they make the process. ( I did need some help at first but this is partly due to my age (72!) and lack of familiarity with computers and finance. Many thanks 

Margaret Aldgate's profile image
Margaret Aldgate 
on Google
3 months ago

tax is unavoidable yet mistakes are made==why are there no offices around the country, even of they were only in city areas--voice message service is irrelevant, there is no way most queries can be resolved without speaking to an actual human being; far too long waiting to be connected, approx. 40mins!!! Alexander was really good in listening to my questions, acknowledged that there'd been an error; he's adjusted my tax code and also advised re a change of tax code for my pension due to, as we all thought, that the state pen... read more

Mr Ree's profile image
Mr Ree 
on Google
3 months ago

Absolute shambles!! Got through to Mohammed - with parrot sqwarking in the background, clearly at home, couldn't have been any less interested in what I had to say. How on earth they are allowed to get away with such shoddy, inept, pathetic service is staggering.............. PLEASE SOMEONE IN GOV. KICK THEM UP THE REAR!!!!!!!!!!!!!!!! 

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Frequently asked questions about HM Revenue & Customs

How is HM Revenue & Customs rated?

HM Revenue & Customs has a 1.4 star rating with 144 reviews. 

When is HM Revenue & Customs open?

HM Revenue & Customs is open now. It will close at 6:00 p.m.  

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