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HM Automotive
- Automotive
- East Grinstead
About this business
Location details
67 Railway Approach, East Grinstead, RH19 1BT, United Kingdom
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 5:00 p.m. | |
| Tue | 9:00 a.m. to 5:00 p.m. | |
| Wed | 9:00 a.m. to 5:00 p.m. | |
| Thu | 9:00 a.m. to 5:00 p.m. | |
| Fri | 9:00 a.m. to 5:00 p.m. | |
| Sat | 9:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
This has been by far the worst car-buying experience I’ve ever had. The car was clearly not in the condition it should have been, and it was impossible to ignore the problem. When I immediately contacted the garage, I was met with a complete lack of urgency or responsibility. Instead of offering any kind of immediate solution, I was brushed off and made to feel like I was inconveniencing them. They sold me a car that was unfit for purpose, and now they’re acting like it’s my problem to deal with. What’s even more frustrati... read more
wish I could give zero stars. I recently purchased a car from HM Automotive, and it’s been nothing short of a disaster. I immediately flagged the problem with the staff, but instead of offering a solution, I was met with indifference and poor customer service. The car should never have been sold in this condition, and I can’t believe I was allowed to drive off the lot with such a major issue still unaddressed. Since then, I've been struggling to get the garage to take responsibility. They’ve been unresponsive and seem more... read more
If I could give this garage zero stars, I would. My experience with HM Automotive has been absolutely appalling, and I am beyond frustrated. John and Tony continue to try and avoid me and my calls / messages. As soon as I started the engine, it was obvious something was wrong. I immediately flagged the issue with the staff, but to my complete shock, they didn’t seem to care at all. It gets worse. When I tried to follow up and get some resolution—whether it be a repair, a replacement, or a refund—I was met with a wall of in... read more
I wish I could give zero stars. Anything more is just a fake review. I immediately flagged the problem with the staff, but instead of offering a solution, I was met with indifference and poor customer service. The car should never have been sold in this condition, and I can’t believe I was allowed to drive off the lot with such a major issue still unaddressed. Since then, I've been struggling to get the garage to take responsibility. They’ve been unresponsive and seem more interested in brushing me off than actually resolv... read more
Frequently asked questions about HM Automotive
How is HM Automotive rated?
HM Automotive has a 3.5 star rating with 52 reviews.
When is HM Automotive open?
HM Automotive is closed now. It will open tomorrow at 9:00 a.m.
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