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1601 Biscayne Blvd, Miami, FL, 33132, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Employees were phenomenal as well as the customer service!
Rude staff, lazy staff, I don't know what I am doing staff. Check-in: "Welcome, here is your room key. Thank you for being diamond member. Have a good stay" Me:"um...do i get anything for being a diamond member besides thank you?" Check-in:"um...you get a breakfast voucher." Me:"sooooo can I have it?" Check-in:"oh...you want it?" "By the way the lounge is closed thats why you get a breakfast voucher" Me: rolling my eyes all around the globe.... Next day. Front desk: How can I help you? Me: can I get a late check out? Front d... read more
Staff was friendly but it wasn't the best stay. At arrival we were told the hotel was undergoing renovations and we wouldn't have access to the lounge and that it was a $25 fee to park. None of this was noted when booking the reservation-it would have been nice to get a heads up. This morning a pipe burst in the hotel resulting in the water being shut off and power out in portions of the hotel. It quickly became hot and stuffy at our end of the building. We weren't able to shower or take advantage of the breakfast buffet. On... read more
Excellent service, delicious food. A wonderful stay. We will be back!
Excellent place to stay Great service and hospitality
My children & I enjoyed every moment being in this hotel!! I hope u guys never change a thing. It was perfect n every way. Wish I could give this hotel 10 stars. Valet, front desk, customer service, the restaurant & their staff, the pool & our room were all amazing! Can't wait 2 go back. I will always book here. Again, our stay was beautiful in every way. Keep up the great work �
Hilton Miami Downtown has a 4.2 star rating with 8,375 reviews.
Hilton Miami Downtown is closed now. It will open on Monday at 9:00 a.m.
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