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Hilton Garden Inn Jacksonville Downtown Southbank

4.2

About this business

Located one quarter mile east of airport and Jacksonville International Tradeport - Numerous corporate headquarters nearby. 

Location details

1201 Kings Ave, Jacksonville, FL, 32207, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
4.21,535 reviews
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Viveca Jenkins's profile image
Viveca Jenkins 
8 years ago

Just got back from our stay at the Hilton Garden Inn in Jacksonville Southbank. This hotel is awesome. The facilities are very clean and the staff was very accommodating to our needs. Ms . Rose at the front desk was super sweet. My daughter was celebrating her fourth birthday and Ms. Rose went out of her way to make her feel special. We will most definitely be back. 

Heather Pillar's profile image
Heather Pillar 
8 years ago

Staff is great, I slept last night as though I brought a new born baby home the first night. There is a bar in the middle of the bed, mattress worn out, the air conditioning is loud, and the train drove by and blew the horn EVERY HOUR for a solid 2 minutes straight from 9-5 when I finally gave up! When I told the front desk, they offered to comp my breakfast. I asked for ear plugs if that doesn't work I will be requesting to change rooms which should have been the first resolution. 

Marlene Shah-Winkfield's profile image
Marlene Shah-Winkfield 
8 years ago

Thank you for a great stay. Your customer service from the entire staff was phenomenal. Special shout out to Jeff, Rose, and Duval for going that extra, extra mile. You guys made our stay wonderful!!!! 

Lisa Huntley's profile image
Lisa Huntley 
8 years ago

Bih get your life! How u charge for parking & breakfast when we staying here!! Words of advice to travelers go to the Hyatt!!! 

Monica Turner's profile image
Monica Turner 
8 years ago
Tracy Miller's profile image
Tracy Miller 
8 years ago
Rita Wiseman Watson's profile image
Rita Wiseman Watson 
9 years ago

We were in Jacksonville,Florida for a performance of the Messiah. The hotel is very convenient to the Performing Arts Center,although we went by taxi,so we didn't have to worry with traffic! 

Johnny Meach's profile image
Johnny Meach 
9 years ago
Darryl Clark's profile image
Darryl Clark 
9 years ago

Great property with a Homewood Suites connected. Dinner service was HORRIBLE! Standard HGI food. Service was slow. I asked for my food and the waitress yelled DO YOU WANT TO CANCEL YOUR ORDER? Find someplace else for dinner. There is decent stuff around. Breakfast service was fine. 

Frequently asked questions about Hilton Garden Inn Jacksonville Downtown Southbank

How is Hilton Garden Inn Jacksonville Downtown Southbank rated?

Hilton Garden Inn Jacksonville Downtown Southbank has a 4.2 star rating with 1,535 reviews. 

When is Hilton Garden Inn Jacksonville Downtown Southbank open?

Hilton Garden Inn Jacksonville Downtown Southbank is closed now. It will open at 9:00 a.m. 

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