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Hillfoot Surgery, 126 Owlcotes Rd, 126 Owlcotes Rd, Pudsey, LS28 7QR, United Kingdom
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 8:00 a.m. to 6:30 p.m. | |
Tue | 8:00 a.m. to 6:30 p.m. | |
Wed | 8:00 a.m. to 6:30 p.m. | |
Thu | 8:00 a.m. to 6:30 p.m. | |
Fri | 8:00 a.m. to 6:30 p.m. | |
Sat | Closed | |
Sun | Closed |
Absolutely shambolic surgery . Receptionist is rude unprofessional & has no idea about patient confidentiality . In fact I would compare her to Mrs Trunshball . I will be changing my surgery. I have never experienced such horribleness from a NHS professional. Seriously the place needs new reception staff ones that really do put patient’s care at the four front of their duties.
Wish i could give 0 start receptionist very poor asking about appointments relating to wound care after discharge from hospital passing pillar to post to secatary and then sec says go back to receptionist When went back to receptionist rude abrupt staff member kept saying stop raising voice even though speaking normal tone absolute shambles and joke this surgery is and the receptionist
Horrendous staff on reception try to avoid giving an appointment, it's if they deem it serious enough it's a joke. Appointments are always 2 3 weeks away. We call when you open because we need to be seen the same day. This surgery has gone downhill rapidly and I am looking at changing practices because I am not getting the care I need from here.
Been a patient here since I was born. Never had a good experience, the receptionist staff are appalling and patronising. I have had an ongoing health issue for years but because i am young they do not care. If you value your health i’d recommend choosing a different Surgery
I am writing to share my experience with Hillfoot Surgery, which I hope will highlight some areas in need of improvement. While I recognize the immense pressure the NHS is under nationally, I believe that simple tasks like writing prescriptions should be handled more promptly and efficiently, especially given their direct impact on patient health. During my recent interaction with Hillfoot Surgery, I was informed that I would need to wait 72 hours for a response to my prescription request. This delay is concerning, as timely... read more
Hillfoot Clinic has a 2.5 star rating with 84 reviews.
Hillfoot Clinic is open now. It will close at 6:30 p.m.
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