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Highland Park Ford

4.4

About this business

Location details

1333 Park Ave W, Highland Park, IL, 60035, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 7:00 p.m.
Tue9:00 a.m. to 7:00 p.m.
Wed9:00 a.m. to 7:00 p.m.
Thu9:00 a.m. to 7:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
Sat9:00 a.m. to 6:00 p.m.
SunClosed
4.41,082 reviews
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Bobi Robbins's profile image
Bobi Robbins 
recommend  Recommended
6 years ago

GREAT PEOPLE TO DO BUSINESS WITH 

Kristen LaMarca's profile image
Kristen LaMarca 
7 years ago

Service is terrible. Have never had good service on my Escape from HP Ford. My last service visit they said was computer reset for which they charged $160. By the time I got home the bottom of the car was dragging on the ground as they forgot to rebolt it on. Then the problem I went in to fix happened again. 

Virginia Johnson's profile image
Virginia Johnson 
recommend  Recommended
7 years ago

Great service. Nice people. 

Jorge Castellanos's profile image
Jorge Castellanos 
recommend  Recommended
7 years ago

Thanks for the quick and easy service! Much appreciated! 

Catherine Oberlander's profile image
Catherine Oberlander 
recommend  Recommended
7 years ago

Always very helpful , the service employees understand the need for customers to get in/out as quickly as possible .. worth the drive from dkokie 

Howard Butler's profile image
Howard Butler 
recommend  Recommended
7 years ago

Excellent sales and service people. Great place to buy and have your vehicles serviced. 

Harris Brothers's profile image
Harris Brothers 
7 years ago

I have had a number of different cars serviced at HPF over the past two decades. My recent service for my Lincoln was the best experience I have ever had from this dealer. They were helpful and fast in getting my service done. I went out for breakfast and they gave me a discount to eat at Denny's. When I returned to pick up my shinny clean car, I found a container of mints for my enjoyment. Hell Done! 

Spencer A. Smith's profile image
Spencer A. Smith 
7 years ago

Probably the absolute worst customer service experience I've ever had including dealing with Comcast. The first time I came to this dealership was for a recall item. I made an appointment a week in advance, showed up to what I was told would take a few hours. I waited. A few hours later I asked how it was going and was told someone was working on it. Ok. I waited a bit longer, then they told me they wouldn't be able to finish today so they gave me a loaner and said I could co...Continue Reading 

Dorene Matz's profile image
Dorene Matz 
7 years ago

Frequently asked questions about Highland Park Ford

How is Highland Park Ford rated?

Highland Park Ford has a 4.4 star rating with 1,082 reviews. 

When is Highland Park Ford open?

Highland Park Ford is closed now. It will open at 9:00 a.m. 

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