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Hertz - Philadelphia Int'l Airport

4.2

About this business

Location details

1 Arrivals Road, Philadelphia, PA, 19153, United States

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WeekdayScheduleStatus
Mon6:30 a.m. to 11:00 p.m.
Tue6:30 a.m. to 11:00 p.m.
Wed6:30 a.m. to 11:00 p.m.
Thu6:30 a.m. to 11:00 p.m.
Fri6:30 a.m. to 11:00 p.m.
Sat6:30 a.m. to 11:00 p.m.
Sun6:30 a.m. to 11:00 p.m.
4.265 reviews
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Tim Carlson (.'s profile image
Tim Carlson (. 
2 years ago

As a longtime Hertz customer and very frequent traveler, I will tell you the Hertz counter staff at the Savannah airport is the most inefficient and incapable staff I've encountered, anywhere, in a long time. Lots of action behind the counter, such as people talking and checking their phones, while one inept associate was working the desk. Only one customer was ahead of me, but I stood there for almost 20 minutes without being helped, or even being acknowledged. When I finally spoke up and advised I had been standing there f... read more

Hassan A.'s profile image
Hassan A. 
2 years ago

Hertz Global Holdings [Dollar Rent A Car, Firefly Car Rental, & Thrifty Car Rental] Hertz [the best car rental co.] + Hertz President's Circle = Major concerns/issues @Hertz.Las.Vegas.Airport[Please revisit the management qualifications & the standards.] Deep dissatisfaction with the recent car rental experience I had with Hertz. It is essential to bring to your attention the unprofessional behavior of Hertz Global Holdings staff and the deplorable condition of the vehicle I rented, which was far below the expected standa... read more

Kristen C.'s profile image
Kristen C. 
3 years ago

My boyfriend and I were traveling to Memphis, TN for the St. Jude marathon event. We were told we could not get on the plane because we were "three minutes late." We ended up having to rent a vehicle from Hertz and drive 7 hours to our location. Marilyn was our Hertz assistant at the New Orleans airport. She was PHENOMENAL! I was of course in tears because I didn't want to miss the deadline to pick up our packets and we had a 7 hour drive in front of us. She provided GREAT customer service and comforting words. She was very ... read more

Cynthia R.'s profile image
Cynthia R. 
3 years ago

SCAMMERS!!! Absolutely the WORST experience I have EVER had! After not correctly booking my reservation on a company account and holding $580 on my card they charge me with "Damages for smoking in the car" I haven't touched a cigarette in 25 yrs!!!! These people will do what ever it takes to make a buck! I will NEVER USE this company again!!! 

PAM K.'s profile image
PAM K. 
3 years ago

Always great customer service! 

RON C.'s profile image
RON C. 
3 years ago

Bad experience at Dollar, Hertz saved the day 

SCOTT V.'s profile image
SCOTT V. 
3 years ago

No additional comments. 

Joel L.'s profile image
Joel L. 
3 years ago

This has been the worst experience from any rental car company I have ever had. From start to finish this has been a nightmare. I had the unfortunate encounter with the Las Vegas airport return center that charges for another day for being slightly late even though I had confirmed that my rental was extended. The associate at the counter was completely incompetent, rude, and claimed her 29 years of experience was enough for her to know that nothing can be done. Well, you look like you just started working with about 6 months... read more

ALMA O.'s profile image
ALMA O. 
3 years ago

Want the car rental process to be simple, fast, and convenient? I know I was in search of these when renting a vehicle. Using Hertz has definitely assisted in checking those items from my list. 

Frequently asked questions about Hertz - Philadelphia Int'l Airport

How is Hertz - Philadelphia Int'l Airport rated?

Hertz - Philadelphia Int'l Airport has a 4.2 star rating with 65 reviews. 

When is Hertz - Philadelphia Int'l Airport open?

Hertz - Philadelphia Int'l Airport is closed now. It will open at 6:30 a.m. 

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