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Hertz Car Sales Marietta
- Used Car Dealers
- Marietta, GA
About this business
Location details
1551 Cobb Pkwy S, Marietta, GA, 30060, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:00 a.m. to 8:00 p.m. | |
| Tue | 10:00 a.m. to 8:00 p.m. | |
| Wed | 10:00 a.m. to 8:00 p.m. | |
| Thu | 10:00 a.m. to 8:00 p.m. | |
| Fri | 10:00 a.m. to 8:00 p.m. | |
| Sat | 9:00 a.m. to 7:00 p.m. | |
| Sun | 12:00 p.m. to 5:00 p.m. |
They sent me emails, I responded trying to schedule a test drive, never responded back, I called then and told me the one person handeling rent to buy was on vacation, tried the following day and nothing, super frustrating!!, dont waste your time with these guys
I contacted the dealer for a week asking for additional photos since there is only 1 online. I was told the car was in the shop being certified and would get pictures when it came out. 4 days later I got a picture of the VIN#. 7 hours later I got a text message saying the sales person was to busy to send pictures. So basically 5 days and 8 hours later I still had no information about the vehicle. The price is decent but it’s a struggle to get any help. I don’t recommend them.
Business response:
Thank you for your review. We apologize for this experience and we assure you this is not our standard. Can you please email us at help@hertzcustomercare.com with your contact information and VIN number so we may investigate your concerns and improve our services.
Nice and pleasant.
Business response:
Those are great words to read. Thank you for your 5-star review.
Great dealership just found a car somewhere else
Business response:
We're sorry we couldn't get you into the car you wanted, but glad to hear it you enjoyed our services. Thank you for the positive review and we look forward to seeing you in the future.
I bought this car. The dealer was very good to work with and the car was perfect. I got a good deal, and Car Gurus made it easy to find choices. My only complaint is that it took 2.5 hours for Hertz to process it, and they don't like dealing with trades. Otherwise, I would buy again from Hertz Car Sales in Marietta.
I really don’t have any complaints. I called looking for the car i saw on here. They answered my email, and called me back. Unfortunately when i called to make an appointment to test drive, it had already be sold. I reall appreciate that they know this and i didn’t have to drive 1hr and change to find that out. Super friendly, and efficient!!
Called timely and ultimately chose a different dealership
I was nervous about buying a former rental vehicle but the car was in excellent condition. Winsome was an awesome sales consultant and even rode with me to a mechanic to have the vehicle checked out. Great experience, would recommend again!
Lee was very helpful
Business response:
We are glad Lee could provide the customer service you deserve, and thank you for the 5-star review.
Frequently asked questions about Hertz Car Sales Marietta
How is Hertz Car Sales Marietta rated?
Hertz Car Sales Marietta has a 3.6 star rating with 142 reviews.
When is Hertz Car Sales Marietta open?
Hertz Car Sales Marietta is open now. It will close at 8:00 p.m.
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