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Hertz Car Rental
- Transportation Services
- Jackson, WY
About this business
Location details
1225 WY-22, Jackson, WY, 83001, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 10:00 p.m. | |
| Tue | 7:00 a.m. to 10:00 p.m. | |
| Wed | 7:00 a.m. to 10:00 p.m. | |
| Thu | 7:00 a.m. to 10:00 p.m. | |
| Fri | 7:00 a.m. to 10:00 p.m. | |
| Sat | 7:00 a.m. to 10:00 p.m. | |
| Sun | 7:00 a.m. to 10:00 p.m. |
Booked Hertz rental through ***** and believe our rental was from Raleigh/Durham Airport location. Mind you, we have 4 children 5 years old and under who are waiting for us to get the rental cars. Got to location and was told by a lady at the counter at the rental location ours location was 5 minutes away and that we would have to go back to airport and take a taxi to this location. Asked if the shuttle driver could take us by since it was 5 minutes away - answer was no. Got onto shuttle when driver told us taxi's have not b... read more
I was robbed out 400 of my hard earned money from hertz because I put cologne on inside there car wow I'm never renting a car from hertz the worst customer service ever at the Baton Rouge airport location everyone that works there should be fired
Attempted to purchase a car from hertz. Once financing was approved they changed the price of the auto by $7000. They promised this would not happen, and the exact opposite happened. Terrible organization, terrible people. Stay far away. There is a reason they are in bankruptcy. Caveat emptor.
Hertz in phoenix Camelback road is racist and treats minorities different
I rented a car to return from Martinsburg West Virginia to Paducah KY, with a one night stopover in Ironton OH on April 17th 2021. First, the car I was supposed to have reserved would have been a mid sized sedan. I wound up being a Nissan Sentra, entirely too small a car for a 300 lb man to drive any distance. But as I picked it up on a Saturday their was nothing I could do so I accepted the car. 100 miles out of WV the dash lit up like a Christmas tree with warning lights. Again, being a Saturday the was not a sole to be go... read more
Bait and Switch Beware! I have over 3,000 points with Hertz. I called to make a 3 day car reservation using my points for all 3 days and they said it would cost me 2100 points plus takes and fees of $31.08. This was fine and they sent me an email stating the same thing. I picked up the car using Gold member express and they asked for my ID and credit card. They verified my information and handed me the keys to a car. We found the car and brought the car back an hour before it was due. Then I get a receipt that says they char... read more
I picked up the vehicle and it wasn't cleaned properly but it wasn't atrocious. I returned my vehicle half full after renting and was charged 167 dollars after I returned. I call to find out why and they charged me 10 dollars per gallon! Where I live that's about 4 times the amount for gas. That is ridiculous. Do not rent from them and if you do just make sure the car is full before returning it or you'll be charged a ridiculous amount compared to what the gas price is!!!
I prepaid for a vehicle to be picked up at the New Orleans Airport on May 7th. I proceeded directly to the pick up area for Hertz Gold members. My name was not on the board that is used to tell gold members where their car is parked. So I proceeded to the adjacent office and was greeted rudely and then asked what I needed. I explained my situation and was greeted with a blank look. The two clerks proceeded to talk between themselves with no explanation to me as to their game plan to resolve my problem. After 30 minutes of no... read more
Business response:
Regarding: BBB Customer Review for Hertz (Ref# ******) This correspondence is being sent in response to a query made by ***********. Thank you for allowing us the opportunity to review your concerns. We sincerely apologize for any frustrations caused when you arrived to the location and your name was not on the Gold board. Our records show that your account details were updated on 04/21/21, as such, when a customer updates certain account information they may have to stop by the rental counter on their next rental so ... read more
I suffered and unauthorized charge by Hertz Car Rental for additional insurance. I wrote a letter to Paul *****, Hertz CEO which went unanswered. Please find a copy of my email which I sent on May 7, 2021. I am writing to you as a Hertz Gold Member (Hertz Gold # ) which I've been a member of since 2016. I am also a Sales Manager with a large global company with over 36 years of service and have used Hertz as my primary rental company and have always enjoyed great service until my most recent rental. This rental resulted ... read more
Frequently asked questions about Hertz Car Rental
How is Hertz Car Rental rated?
Hertz Car Rental has a 1.3 star rating with 1,831 reviews.
When is Hertz Car Rental open?
Hertz Car Rental is open now. It will close at 10:00 p.m.
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