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Hertz Car Rental
- Transportation Services
- Jackson, WY
About this business
Location details
1225 WY-22, Jackson, WY, 83001, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 10:00 p.m. | |
| Tue | 7:00 a.m. to 10:00 p.m. | |
| Wed | 7:00 a.m. to 10:00 p.m. | |
| Thu | 7:00 a.m. to 10:00 p.m. | |
| Fri | 7:00 a.m. to 10:00 p.m. | |
| Sat | 7:00 a.m. to 10:00 p.m. | |
| Sun | 7:00 a.m. to 10:00 p.m. |
This rental car company lacks business sense and customer relations knowledge. Made a reservation, called to confirm the reservation a week before pickup, the manager assured me that everything was fine. On the day of pickup I was told that there was no vehicle to rent, as the staff "cannot just make a car out of thin air." Not only this company showed disregard to customer needs, but the staff at OKC location (including the airport, NW Expressway, and Norman) boldly lied about how their reservation system is not synced with... read more
We reserved a car from Hertz Rent-A-Car (3801 S. Padre Island Dr.; Corpus Christi, TX 78415) on 05/26/2021. They have debited our credit card. Today we are to board a plan from KY to TX and get a call from Hertz advising they do not have a card for us. We asked how that was possible and were advised that just sometimes happens. Now we are in a scramble for a car when we arrive in TX today - and they have already charged our credit card. I would suggest that anyone DEPENDING on actually receiving a rental car when they arrive... read more
I've rented from Hertz for 35 years. They used to be great. Now it is awful. Hours of waiting to speak to a representative, unclean cars with mechanical issues, and no response to complaints. I gave them two chances. This is the third. I'm out!
I booked 7 day rental with Price with total due at pickup counter of $329.89 however I was billed $360.89. I didnt add any extras or services. Also 2nd day of rental all tires showed low air pressure. Talked to Hertz rep at drop off booth and she was useless and could care less. Reached out to Priceline and they refused to honor the price I booked rental for. Don't book with Priceline, Hertz or their other companies Dollar and Thrifty. They are thieves and liars.
DO NOT RENT FROM THIS COMPANY!!!! I want to let Colorado know what has been happening to my family. Our son will be attending US Air Force Academy and we arrive June 22nd. We also have plans to attend Parent Weekend which occurs over Labor Day Weekend. We made our car reservations for June on April 26th in COS. The cost we were quoted for June 22-25th was $213.58 which we agreed to pay. They sent us an email to confirm the amount. Fast forward to June 1st. We checked our reservation to make sure everything looked good and SU... read more
Hertz does not maintain their fleet. No one who values their life should rent from this company. I rented a mini van out of Madison WI for a road trip to California. The 1st van they tried to give us we didn't even get out of town with, cause the stow and go seats were broke and wouldn't stow. The 2nd van, we had to put air in the tires before we left town. At this point we noticed they had 3 newish tires, and 1 very very worn out tire on the vehicle. Unacceptable. but we continued. the 1st mountain we drove down, the breaks... read more
LISTEN TO THE OTHER REVIEWS! Quite possibly the worst experience I have ever had. They charged me for insurance though I declined. Even went in person for them to take it off and they said there's nothing they could do and gave me a "special" number to call. After waiting on hold multiple times, was told once again there is nothing they can do. Complete scam!!! DO NOT RENT FROM HERE.
I Like to make a formal complaint, I have to rent a Vehicle through my Insurance due a Vandalism occurrence on my Vehicle, with that said. I was referred to a Hertz. Bad choice. After the vehicle was repaired. I have being trying for week to give back the rental, lots of run around, different locations and no one could accommodate to take me back home, bu HERTZ said I have to find my way home. They do not, give me ride home. I have to pay out my pocket, for Uber, lift, whatever May be. What way to treat a customer!! Never ag... read more
I stay in Shreveport, LA I reserved my car in advance months in advance to be exact upon arrival I was asked did I I have a reservation. The night before I looked my reservation up it was there. The manager was very rude an racist this my second time at this location that my car got canceled an he swear I did it. Three other woman walked in behind me an their reservation wasn't there but they gave them a car an not me. So i asked how come I can't get a car an my reservation was in febb. An I reserved another in May. He was v... read more
Frequently asked questions about Hertz Car Rental
How is Hertz Car Rental rated?
Hertz Car Rental has a 1.3 star rating with 1,831 reviews.
When is Hertz Car Rental open?
Hertz Car Rental is open now. It will close at 10:00 p.m.
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