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Hertz Car Hire

2.9

About this business

Location details

Ground Floor, London Gatwick Airport, North Terminal, London Gatwick Airport, North Terminal, Crawley, Horley, Gatwick, RH6 0PH, United Kingdom

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WeekdayScheduleStatus
Mon8:00 a.m. to 6:00 p.m.
Tue8:00 a.m. to 6:00 p.m.
Wed8:00 a.m. to 6:00 p.m.
Thu8:00 a.m. to 6:00 p.m.
Fri8:00 a.m. to 6:00 p.m.
Sat8:00 a.m. to 6:00 p.m.
Sun8:00 a.m. to 6:00 p.m.
2.971 reviews
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Duncan Gravy's profile image
Duncan Gravy 
a month ago

An utterly disgraceful bunch of scammers and charlatans. Took money off my card which was not done by me with video evidence to prove it. Been challenging this for 2 months. Hertz did not have staff to check car back in and then 24 hrs later charged me 1500gbp. Shameful behavior. Legal proceedings currently underway and Ombudsman case lodged. Stay away from Hertz.......they Hurts you in the pocket. 

Mark Brookes's profile image
Mark Brookes 
3 months ago

Recently rented from Gatwick South absolutely shocking Avoid @ all costs please people . Know deposit back Plus keep sending me emails for traffic parking ticket I've paid & been refunded from the company who charged me . This company is an absolute JOKE I will take you to court I've had enough of you BS And trying to get hold of anybody @ the Counter or help because your company is a joke Best of luck with that . 

Alina Strotska's profile image
Alina Strotska 
3 months ago

Worst care hire company when it comes to service. Charge you with additional fees, for 2 months no answer on email and online chat 

cas snow's profile image
cas snow 
4 months ago

These car hire companies are a law unto themselves. After the initial hire, they took £32 from my account, and today they have taken another £82, I have no idea what these charges are for. They don’t even have the decency to send an email, for a break down for what the charges are for. Never again, and I rent cars at least once every six weeks. 

Brisbane Residents United's profile image
Brisbane Residents United 
4 months ago

We were very dissatisfied with the service especially when unexplained charges appeared on our invoice. This is very disappointing behaviour and we will be taking appropriate action to recover the funds. Just because a company has your credit card details does not mean they are entitled to help themselves to your funds without explanation or your prior approval. We no longer trust this company to behave in the correct manner. 

Frequently asked questions about Hertz Car Hire

How is Hertz Car Hire rated?

Hertz Car Hire has a 2.9 star rating with 71 reviews. 

When is Hertz Car Hire open?

Hertz Car Hire is closed now. It will open at 8:00 a.m. 

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