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1600 Shelburne Rd, # 1620, South Burlington, VT, 05403, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 7:00 p.m. | |
| Tue | 8:00 a.m. to 7:00 p.m. | |
| Wed | 8:00 a.m. to 7:00 p.m. | |
| Thu | 8:00 a.m. to 7:00 p.m. | |
| Fri | 8:00 a.m. to 6:00 p.m. | |
| Sat | 9:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
Katherine Smith in the Heritage Ford service department has been absolutely amazing to deal with. I work at another local dealership. A client of mine had some issues with his recently purchased used Ford car and we elected to take the vehicle to a Ford dealer for the diagnostic and subsequent repairs. Katie is polite, pleasant, knowledgeable, friendly, efficient, and just plain awesome. She has gone above and beyond making what could have been a stressful situation for our client a smooth and pleasant one. If Heritage is ev... read more
I recently purchased a 2014 Ford fusion from Heritage and was really satisfied with the experience. I worked with robby, and he was great. Very friendly, knowledgeable, and honest. I didn't feel rushed or pressured to buy a vehicle and that was important to me. The sales manager was also pleasant and fair to deal with. I would recommend this dealer if you are shopping for a vehicle. I love my new car, thank you!
Larry & Kyle did amazing! We left with two new vehicles.
Garbage, was told one thing on the phone and was then presented with something completely different. Never again.
Business response:
Nicole - Would it be okay if our Customer Relations Specialist reached out to you regarding your recent experience? If so, please message the page with your preferred contact method. I am sorry that you did not have a pleasant experience and we'd like to work with you to rectify the situation. Thank you and have a great Friday.
Did good work on repairing my vehicle after a crash on Mt Washington. Just took forever to get everything and fixed. Would recommend them!
The day/time that I bought my Explorer was probably less than ideal for Heritage... at 5:40 on a Friday, I called the dealership from Barre asking if they (Ryan) would stay open so I could come and take a look at the vehicle. I rolled in at 6:45. Ryan, Adam, and Abbey spent the next two and a half hours dealing with me and I left a very happy man. Being that it was three hours after they actually closed, Ryan still spent a decent amount of time prepping the vehicle so I could drive away in it. I am very satisfied with Herita... read more
The best car buying experience to date. Kyle Owen & Mike Hassett listened to our needs and went out of their way to make a deal that worked for us. Friendly staff, no-pressure sales, and customer service superior to any of my local dealerships.
Business response:
Thank you so much for the feedback, Jessica! We're glad we could help, please let us know if you ever have any questions or concerns. :)
Heritage Ford has a 4.6 star rating with 1,165 reviews.
Heritage Ford is closed now. It will open at 9:00 a.m.
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