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Heritage Ford

4.6

About this business

Location details

1600 Shelburne Rd, # 1620, South Burlington, VT, 05403, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 7:00 p.m.
Tue8:00 a.m. to 7:00 p.m.
Wed8:00 a.m. to 7:00 p.m.
Thu8:00 a.m. to 7:00 p.m.
Fri8:00 a.m. to 6:00 p.m.
Sat9:00 a.m. to 5:00 p.m.
SunClosed
4.61,165 reviews
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Betsy T Brown's profile image
Betsy T Brown 
8 years ago

Heritage Ford takes care of it’s customers! Charlie in sales is the best! I’m glad I’m part of the Ford family. Thanks Heritage, and thanks Charlie. 

Roger Chauvin Jr.'s profile image
Roger Chauvin Jr. 
8 years ago

I was not their Favorite Customer I know for sure, they worked hard and sharpened their pencil for me . But out all of the Trucks I tried out Ford had the best ride , options, and price Looking for a new Ride Turner Ede you need to get ahold of. Thank You 

Business response:

Thank you for posting, Roger. Glad you enjoyed working with Turner! We appreciate your business. 

Holli Trudo's profile image
Holli Trudo 
8 years ago

I’ve had a lease with ford for almost 2 years now. I’ve worked with Kyle Owen throughout the whole experience. I’ve never had such great service from anyone. Ford itself is a great company and I’ll always recommend it and stick with them! As for Kyle Owen, best salesman I’ve ever had the pleasure of working with! Thank you Ford, and thank you Kyle! 

Business response:

Thank you for your kind words about Kyle and Heritage Ford! It's fantastic to hear that you've had such a great experience. We appreciate your business. 

Daniel Goodrich's profile image
Daniel Goodrich 
8 years ago

There sense of scheduling cars for maintenance is horrible, if they schedule a car for 8:00am appointment one would think the car would be ready for 3:45. Putting it off is not a way to treat Loyal customers who have to wait an hour before it’s ready. 

Business response:

We apologize for the wait you experienced. Vehicles are either left with us for the day or customers can wait for the work to be completed. When vehicles are left with us for the day they are worked on throughout the day. Typically a vehicle left for the day is dropped off prior to 9 a.m. and picked up between 4:30 and 5:30 p.m. I'm sorry this wasn't made clear ahead of time. 

Crystal Sharpe's profile image
Crystal Sharpe 
8 years ago

When I walked in the door someone asked me if I wanted any water, tea or coffee. I talked to Bill about a car. Easy process. I come home tomorrow with my NEW car. 

Kristin Dearborn's profile image
Kristin Dearborn 
8 years ago

Fantastic customer service, I truly feel that the service staff has my best interest at heart. They really stepped up today and made a situation right that they easily could have backed away from...I sure appreciate it, and will happily come back! 

Business response:

Glad to hear our service department did such a fantastic job! 

Theresa Moss's profile image
Theresa Moss 
8 years ago

Once again, Charlie Moriarty and the entire Team Heritage Ford have treated us like valuable people. This dealership alone is the reason our family will always have Fords in the driveway. 

Karen Kelly Trayah's profile image
Karen Kelly Trayah 
9 years ago

Every time I go to this establishment people are friendly and personable. I have taken my car back a few times now and always receive the best service. They are very professional and always go above and beyond. 

Henry Lafreniere's profile image
Henry Lafreniere 
9 years ago

Very good service department everyone is very courteous and polite extremely happy with the service I received 

Frequently asked questions about Heritage Ford

How is Heritage Ford rated?

Heritage Ford has a 4.6 star rating with 1,165 reviews. 

When is Heritage Ford open?

Heritage Ford is closed now. It will open at 9:00 a.m. 

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