Hendrick Acura Southpoint's cover image
Claim this profile

This profile has not been claimed by the business owner or representative.

Claim this business to update business information, get appointment requests, engage visitors with web chat, and more!

Hendrick Acura Southpoint

4.8

About this business

Hendrick Acura Southpoint is dedicated to our greater Durham-Raleigh customers and ensuring they can get the knowledge and services that they need to stay confident in the vehicle that they drive. At Hendrick Acura Southpoint we have a wide selection of vehicles to choose from, and a team of specialists who have the expertise to assist you throughout your car buying experience. We have the inventory and finance resources to get you behind the wheel of a new Acura ILX, MDX, RDX, RLX or TLX today. Of course, we don't limit our... read more

Location details

212 Kentington Dr, Durham, NC, 27713, United States

Get directions
WeekdayScheduleStatus
Mon7:00 a.m. to 7:00 p.m.
Tue7:00 a.m. to 7:00 p.m.
Wed7:00 a.m. to 7:00 p.m.
Thu7:00 a.m. to 7:00 p.m.
Fri7:00 a.m. to 7:00 p.m.
Sat8:00 a.m. to 6:00 p.m.
SunClosed
4.83,855 reviews
Select a rating
Arzina Alani's profile image
Arzina Alani 
recommend  Recommended
6 years ago

I went there unexpectedly for something very however if left unattended could have had serious issue for me. John Prillaman took care of me. They went over and above. This is why I have been a customer for over 18 years. Patricia, who is the Manager for Acura Service makes a point to greet the customers regardless of how busy she is. 

Joanna Pagano's profile image
Joanna Pagano 
recommend  Recommended
6 years ago

Excellent customer service - with a smile! 

Pam Chavis's profile image
Pam Chavis 
6 years ago

The moment that they found out that we weren't spending any money in the service dept. after they called us about an airbag recall, we were ordered to bring the loaner back the same day that we got it, even tho we live an hour and a half away and had a signed agreement stating that it didnt have to be back for several days! 

Amanda Perry's profile image
Amanda Perry 
6 years ago

I have attempted to contact the service department manager several times leaving multiple messages and still have not received a call back. I did not have a good experience with the service department! 

Terri Coker's profile image
Terri Coker 
recommend  Recommended
6 years ago

Love my new MDX! Chanel is wonderful! 

Jacqueline Roberts's profile image
Jacqueline Roberts 
6 years ago

Great experience every time I get serviced. Prompt intake and very good customer service! 

Keith Dixon's profile image
Keith Dixon 
recommend  Recommended
6 years ago

Always great, pleasant to work with and stand behind their products and service. 

Tonya Williams's profile image
Tonya Williams 
6 years ago

2012 Acura TL - 69,620 miles Took automobile to dealership on 11/23/18 for routine oil change. Service dept. stressed that I needed timing belt changed & pointed it out on my paperwork. Status of timing belt was noted in bright red & marked as "Fail". The paperwork defined fail status as "Items that have either worn below minimum specifications or are no longer doing what it was designed to do and need to be repaired immediately". The verbal & printed communication scared me ...Continue Reading 

Timothy Ray's profile image
Timothy Ray 
recommend  Recommended
6 years ago

The customer service at Hendrick Acura Southpoint is OUTSTANDING. I am very, very, very happy with my new car buying experience. I had initial reservations since it had been more than a decade since my last car purchase. But everyone I met from Joel, to Adham, to the technician flagging me down after buying the car, who just wanted to give me advice, was sincere, friendly and helpful. I especially want to thank PERLA Castillejos, my saleswoman. Her kindness, her attentiveness, and her patience in getting my questions answere... read more

Frequently asked questions about Hendrick Acura Southpoint

How is Hendrick Acura Southpoint rated?

Hendrick Acura Southpoint has a 4.8 star rating with 3,855 reviews. 

When is Hendrick Acura Southpoint open?

Hendrick Acura Southpoint is open now. It will close at 7:00 p.m.  

Need help? Contact us.

Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com