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Hendrick Acura Southpoint is dedicated to our greater Durham-Raleigh customers and ensuring they can get the knowledge and services that they need to stay confident in the vehicle that they drive. At Hendrick Acura Southpoint we have a wide selection of vehicles to choose from, and a team of specialists who have the expertise to assist you throughout your car buying experience. We have the inventory and finance resources to get you behind the wheel of a new Acura ILX, MDX, RDX, RLX or TLX today. Of course, we don't limit our... read more
212 Kentington Dr, Durham, NC, 27713, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 7:00 a.m. to 7:00 p.m. | |
Tue | 7:00 a.m. to 7:00 p.m. | |
Wed | 7:00 a.m. to 7:00 p.m. | |
Thu | 7:00 a.m. to 7:00 p.m. | |
Fri | 7:00 a.m. to 7:00 p.m. | |
Sat | 8:00 a.m. to 6:00 p.m. | |
Sun | Closed |
I went there unexpectedly for something very however if left unattended could have had serious issue for me. John Prillaman took care of me. They went over and above. This is why I have been a customer for over 18 years. Patricia, who is the Manager for Acura Service makes a point to greet the customers regardless of how busy she is.
Excellent customer service - with a smile!
The moment that they found out that we weren't spending any money in the service dept. after they called us about an airbag recall, we were ordered to bring the loaner back the same day that we got it, even tho we live an hour and a half away and had a signed agreement stating that it didnt have to be back for several days!
I have attempted to contact the service department manager several times leaving multiple messages and still have not received a call back. I did not have a good experience with the service department!
Love my new MDX! Chanel is wonderful!
Great experience every time I get serviced. Prompt intake and very good customer service!
Always great, pleasant to work with and stand behind their products and service.
2012 Acura TL - 69,620 miles Took automobile to dealership on 11/23/18 for routine oil change. Service dept. stressed that I needed timing belt changed & pointed it out on my paperwork. Status of timing belt was noted in bright red & marked as "Fail". The paperwork defined fail status as "Items that have either worn below minimum specifications or are no longer doing what it was designed to do and need to be repaired immediately". The verbal & printed communication scared me ...Continue Reading
The customer service at Hendrick Acura Southpoint is OUTSTANDING. I am very, very, very happy with my new car buying experience. I had initial reservations since it had been more than a decade since my last car purchase. But everyone I met from Joel, to Adham, to the technician flagging me down after buying the car, who just wanted to give me advice, was sincere, friendly and helpful. I especially want to thank PERLA Castillejos, my saleswoman. Her kindness, her attentiveness, and her patience in getting my questions answere... read more
Hendrick Acura Southpoint has a 4.8 star rating with 3,855 reviews.
Hendrick Acura Southpoint is open now. It will close at 7:00 p.m.
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