Helitech Waterproofing & Foundation Repair

Danny B 

on BBB

a year ago

The salesman from Helitech sells the dream and the work they do fails to deliver, and they fail to stand by it every step since cashing the $18k check. The truth is that their basement waterproofing did very little and everything seems to be something not covered by them and their employee who checks out issues is so inept he completely turned the power off the dehumidifier in the crawlspace before leaving. Had another reputable company come after the fact and tell us "you were ripped off". Doesn't feel great. Beware 

Nick H 

on BBB

a year ago

Had 3 companies come and bid a concrete leveling job for our front porch as it is sinking away from our house. Helitech was the most expensive by far even after negotiating them down but still went with them based on their name and reputation. Well, I clearly didn't do as much research as I should have. They came out and tried to poly jack the concrete as they gave me no concerns when bidding that they would have any trouble lifting it. But within the first 30 to 45 minutes the ******* on the job told my wife that he doesn't... read more

Steve R 

on BBB

a year ago

A one star is actually too high. Got an estimate and gave them down payment in Sept. Told jobs were a month or two out, no problem. Mid Oct, no contact so called inquiring. Was told my job was approved and my liaison would contact me to schedule. First weekend of November I received a thank you card again with notice I would be contacted for scheduling. That following Monday I received my down payment check in the mail with VOID hand printed in red across it and no explanation as to why. I called and my liaison said she woul... read more

Joshua J 

on BBB

a year ago

We had Helitech repair and stabilize a 50ft concrete foundation wall in our basement. We couldnt have asked for a better, more professional company to do the job. Helitech was awesome from start to finish and communication was outstanding through the whole process. We feel very comfortable recommending or even using Helitech again if need be. Highly recommend Helitech and their services! 

Lisa C 

on BBB

a year ago

This team knows their stuff! And they have great customer service. The whole process from getting the initial inspection to cleanup and financing is very pleasant. Thank you Helitech! 

Jack A 

on BBB

a year ago

When calling Helitech I was extremely nervous. I knew I had an issue but had no idea what it was or how much it would cost. When the rep showed up his knowledge and concern for my issue was very reassuring to me. He walked me through step by step on what was going on and then what was needed to fix it. I felt very confident that we were fixing my problem and not just putting a bandaid. Next concern was what was this going to cost? When given the cost I was also given several payment options. This made the process that much e... read more

David L 

on BBB

a year ago

I had an awesome experience with Helitech. They were very professional but also treated my home like theirs. There is no more water in my basement and I can finally remodel down there. I would recommend to anyone who needs work in their wheelhouse. 

Gary P 

on BBB

a year ago

I live in an older home. When I moved in (2019), we took over 3 inches of water in out basement, plus I discovered structural issues that hadn't been disclosed during my home purchase. I called Helitech, who scheduled a consultation with us. The sales rep that initially came out was knowledgeable but wanted to make sure that he was correct about his proposed solution, so he scheduled a revisit to our home with Helitech's operations team. After a thorough inspection, the solution was agreed upon. The installation of the new f... read more

Brent D 

on BBB

a year ago

Incredible!!!!! The knowledge this company has and the professionalism that backed it up made the entire process easy and comfortable. We will be using Helitech for all our projects in the future!!!!!! HIGHLY RECOMMEND!!!!