Helitech Waterproofing & Foundation Repair

Megan G 

on BBB

2 years ago

The sales team seemed knowledgeable and friendly. They took my money and then it has been a nightmare since then. I have been rescheduled more times than I can count and each reschedule is more of a stress as we have water coming in the house every time it rains. **************** promised no more reschedules and it would be taken care of before our vacation so we could relax. Guess what? We are rescheduled again...for another week. No relaxing vacation for us. Thanks, Helitech. 

Jennifer P 

on BBB

2 years ago

Helitech took care of my cracked foundation. ****** was wonderful and took great care in his work. They are a very busy company so have patience between calls and when the work will get done. It took from April 10th to June 7th when the work was completed. But, ****** from the ********** , ** location was worth the wait! 

Betty C 

on BBB

2 years ago

I called Hellitech for an evaluation of my home. Project Specialist **** ********* promptly returned my call and set an appointment. After reviewing he advised me on the best way to handle the situation of my home. I appreciate his honest and appropriate opinion. Thank you. ***** ** 

Pam T 

on BBB

2 years ago

***** ********** and ******* ******* did a great job correcting the drainage problem in front of our house. They were timely, courteous and answered my questions. I was afraid my grass would be torn up, but when they dug the trench they removed the grass in sod form then replaced the grass (sod) when they were finished. The pop up drain they placed is working great. 

Mary L. 

on BBB

2 years ago

Helitech has 90% of our money but will not schedule ** for completion of the last 10% of the work. We cannot move into our house until they finish the last small portion, but they have little motivation to finish because they already force-demanded payment of the first 90%. We are being held hostage by Helitech right now and don't know what to do. I can't sleep at night. ********** has walked away from the job because no one can do anything else until Helitech completes their work, and after 4 months of Helitech changing the... read more

Richard P 

on BBB

2 years ago

Helitechs warranty is no good. I needed warranty work done under the five year warranty that helitech told me I had. When they came out to look at their work that didnt hold up they said I only had a three year warranty. I paid Helitech 550.00 dollars for the work and the driveway is still sunken. 

Mark H 

on BBB

3 years ago

On 24 June this year I had Helitech come to my home to raise my driveway. The contact was done for roughly 36 hundred dollars. The technicians had problems raising the panels and told me it would cost more to finish the job, a lot more. The driveway looks no different now than before they worked on it. Helitech made a profit on the job, we spent 36 hundred and have nothing to show for it. Buyer beware. 

Carol M. 

on BBB

3 years ago

All I can say is AMAZING! From the initial meeting with *************************** to the completed project, everything was as promised. I have had a water problem for years in my basement. I tried a few solutions and companies with no resolution to the problem. Everything was explained to my understanding. *********************************** and ***** did the work. Very professional, polite and thorough. Everything was explained to me when the work was done. My home was prepared and protected from the mess. Everything was ... read more

Melany A 

on BBB

3 years ago

The engineer was great. He was on time, polite. Gave us our quote walked us through the next steps. The team arrived a few weeks later to do the work. They were sloppy, concrete was left all over the floor, the sewer drain in the basement was not covered so we ended up having to have that snaked out after if backed up into the basement. For the weeks the job took, the team left their empty soda cans and water bottles laying around never picked them up. The drywall they removed they left laying on the floor and walked on it o... read more