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Heinrich Chevrolet Parts
- Auto Parts & Supplies
- Lockport, NY
About this business
Heinrich Chevrolet specializes in sale and service of new and certified pre-owned vehicles. Located in Lockport, N.Y., the dealership offers coupes, convertibles, hatchbacks, minivans, sport utility vehicles, sedans, crew cabs and vans. Its models include Aveo, Cobalt, Colorado, Equinox, Impala, Tahoe, Suburban, Uplander, Malibu and Silverado. Its used inventory includes several models of Lincoln, Nissan, Chrysler, Mazda, Honda, Jeep, Mercury, Hyundai, Pontiac, Toyota and Saturn. The dealership s finance center works with va... read more
Location details
5775 S Transit Rd, Lockport, NY, 14094, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:30 a.m. to 5:00 p.m. | |
| Tue | 7:30 a.m. to 8:00 p.m. | |
| Wed | 7:30 a.m. to 5:00 p.m. | |
| Thu | 7:30 a.m. to 8:00 p.m. | |
| Fri | 7:30 a.m. to 5:00 p.m. | |
| Sat | 7:30 a.m. to 4:00 p.m. | |
| Sun | Closed |
I did not have a good experience. poor customer service. I will never return, buy a vehicle there or tell family/ friends to go there. Unfortunate.
Business response:
Hi, we appreciate your honest review. We set a high standard for ourselves, so we are disappointed to hear that your experience with us was not a positive one. We would like the opportunity to address your concerns. Please reach out to us directly at (716) 434-6681 when you have a chance. Thank you, and we look forward to hearing from you.
RecommendedI have bought 2 vehicles from Heinrich both very pleasant transactions recently our 2014 dodge avenger needed new tires we took out the tire warranty they didn't have our policy number in the system but we had the paperwork all agreed it was a computer error and not showing in system 2 new tires and a very happy customer
Business response:
Thank you for choosing Heinrich Chevrolet Corp. as your first choice for all your automotive needs! Please let us know if there is anything else we can do for you; we are more than happy to help!
Bed bugs! Bed bugs! Bed Bugs! On June 26th I brought my 2019 Chevrolet Silverado into Heinrich Chevrolet for some service work covered under warranty. I was dealing with the service manager Sean. (Great guy) I was provided a 2020 Chevrolet Equinox rental car. On I believe the 2nd day of my truck being there, was Sean’s last day. I was then told I would be dealing with Jim. Jim has terrible follow up. Jim only answers when you call restricted. 5 days later and my truck was “re... Continue Reading
Horrible horrible horrible service department! Bought our truck there in January with warranty. There were 5-6 things wrong with it and they only “fixed” two. One was the USB port that didn’t work. They charged us for it and “replaced it” with a brand new one that still doesn’t work! So we paid for work they didn’t fix. The truck pulls to the left when brakes are applied. They said “the brakes are new so it’s fine.” They didn’t even test drive it to look into our concerns because the mileage in and out are the exact same. It... read more
Terrible customer service! I bought a Santa Fe three weeks ago and it turns out they sold it to me with totally damaged rotors, discs and pats. The manager, Chris, was totally uncompromising and in no way wanted to spend even half of the money I invested in the arrangement, which was $ 680.00. They sold me the bus with the knowledge that this was damaged and with the knowledge that this was the only thing that by chance is not covered by the lemon law. It has been a very unpleasant moment I have to give a star in customer se... read more
servicio al cliente y garantías
do not go here they used zip ties to "fix" a broken transmission mount.
Had an awesome experience with Debbie and Catherine helping us with our truck purchase. Thank you. Bill and Donna Spoon
I got my second lease on Saturday. Mike Porth and Carrie Leanne made this stressful process so easy because of their compassion and professional demeanor. They both were so welcoming and educated my husband and I with our 2020 midnight black on black Blazer. definitely our dream SUV
Frequently asked questions about Heinrich Chevrolet Parts
How is Heinrich Chevrolet Parts rated?
Heinrich Chevrolet Parts has a 4.2 star rating with 121 reviews.
When is Heinrich Chevrolet Parts open?
Heinrich Chevrolet Parts is open now. It will close at 4:00 p.m.
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