Heath Hayes Health Centre

Alexandra Florea 

on Google

4 weeks ago

take way too long to answer, in a queue for hours, completely misdiagnosed my daughter and still waiting for test results a week after 

Emma Hinton 

on Google

3 months ago

been ringing and ringing for days to speak to them, wait in the que as per, get to the front finally after waiting 40 mins for that, then have to wait another hour on call for someone to actually pick the phone up to Which no one does absolute joke! Swear they just sit there staring at the phones ringing cause its absolutely impossible to get through to them! 

Jon Wedge 

on Google

3 months ago

Called this surgery to arrange an appointment for my granddaughter and was placed in a queue,I used the call back option and eventually received a return call two and a half hours later. I was then informed that the first available appointment was on May the 29th which was in 22 days time ! Furthermore I was informed by the receptionist that if I needed medical assistance prior to this date I could always take my 12 yr old granddaughter to a drop in centre which is miles away . They refused to allow me to bring her into the ... read more

Jenny Simms 

on Google

3 months ago

Rude receptionist. Phoned the practice to hear the message I’m 6th in the queue. Decided to go to the surgery instead, and can hear phones ringing while the 3 members of staff are talking. The one receptionist acted like I was an inconvenience. Needed to change my appointment sure to work but can only provide me with appointments during the time I’m at work. As the ‘face’ of the surgery she was very off putting. Rudest receptionist at the surgery so far