Heartlands Care & Nursing Home - Country Court

john fisher 

on Google

5 months ago

I can't say enough nice things about this home and particularly the management. They are the loveliest staff team you could ever meet. My aunt and I have been visiting my uncle in the home for over 18 months now and we now feel like family. The home manager is amazing shes so professional but so fair and robust in her approach, she will have your back when needed. The rest of the staff from the care team, the cleaners, and everyone are so friendly and approachable. My uncles care is second to none, yes there's been a few sma... read more

Stella Hill 

on Google

8 months ago

I had A family friends stay in there and I love the place that much. I asked for a job . 

Jelly Bean 

on Google

9 months ago

I took my students and staff to visit heartlands care and nursing home. All the staff were amazing. Margaret welcomed us with a lovely warm smile. We were greeted and then shown around by the lovely Sharon. She was so welcoming and warm towards the students, she made the whole experience memorable. The students loved every minute, they are already asking when are we going back. They loved all the residents and found their trip to heartlands care and nursing home very educational. Thank you so much for the drinks and snacks, ... read more

Helen Rogers 

on Google

9 months ago

From initial enquiry, to assessment of mom in hospital, to helping her settle in and then looking after her on a daily basis since her admission, the team at Heartlands Care Home couldn’t have been more helpful, kind & professional. It’s such a hard decision to place a loved one in a care home, but they really have made mom feel welcome and encouraged her to join in the many activities. It’s so reassuring to know she is being well looked after. Thanks all. 

Lin 

on Google

a year ago

This review is from care received in 2020. I concur with all the bad reviews of that time, including receiving my deceased mother's belongings (shoved at me as I waited outside the door, no condolences offered), containing half a dozen items of clothing that were not even hers - even though I purchased printed labels with her name on. Also missing a number of items that I had packed. As it was during covid, I wasn't allowed to see her before she was transferred to the hospital and subsequently passed away. Each time I (and 3... read more