This profile has not been claimed by the business owner or representative.
Claim this business to update business information, get appointment requests, engage visitors with web chat, and more!
Heartland Scion
- Car Dealers
- Bremerton, AR
About this business
Heartland Toyota Scion is a member of the Western Washington Toyota Dealer\'s Association and is located in the West Hills Auto Plex in Bremerton, Washington. Heartland Toyota Scion received the President⿿s Award for 2008, placing it among the top dealerships in the nation. Each and every day Heartland customers enjoy amenities such as complimentary high-speed internet, coffee, and bottled water in our customer lounge. The RPM Café features a full selection of gourmet coffee drinks plus san... read more
Location details
901 W Hills Blvd, Bremerton, AR, 98312, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 8:00 p.m. | |
| Tue | 9:00 a.m. to 8:00 p.m. | |
| Wed | 9:00 a.m. to 8:00 p.m. | |
| Thu | 9:00 a.m. to 8:00 p.m. | |
| Fri | 9:00 a.m. to 8:00 p.m. | |
| Sat | 9:00 a.m. to 8:00 p.m. | |
| Sun | 10:00 a.m. to 7:00 p.m. |
Heartland Toyota is the best dealership I could ever recommend, had a problem with my car when I bought it that wasn't covered under warranty and these guys have gone above and beyond to fix it. I couldn't recommend them more, they have been so wonderful. If you're considering buying a car in the near future, I HIGHLY suggest heartland. I will only be buying my cars from them from now on. 10/10
Business response:
Hi Jordan, thanks so much for taking the time to rate us 5 stars! We are so happy to hear that you had an exceptional experience with us and we will certainly pass this along to everyone in the store!
I took my car in for an oil change when they returned the car to me I noticed that the seat wasn't sitting correct I headed to work and was unable to return back to the service center do to working long hours when I returned to the service center to have my oil gage reset which was the second time I had to have them do it after having a oil change! I stated to the service guy that the seat had a problem and I needed my oil gage reset he nicely had it done check my seat and stated that there was no way of proving that the sea... read more
Business response:
Hi Patria, we are so sorry to hear that you did not have a great experience with us! We have passed this along to the store to look into this further and hope we can improve your experiences in the future!
Last Friday I brought my Prius for regular oil change and inspection. Got home and opened my trunk, very messy inside and found a cover that was removed for inspection (?) was not put back. This is the second time that they'd done this. You claimed you provided excellent service. I paid for excellent service. Why didn't I get one????
Business response:
Hi Vannara, we sincerely apologize for the experience you received with us. This is not the norm of how we do business. We strive to provide excellent customer service, we take these complaints very seriously and learn from them. We apologize the cover was not put back after testing the battery, we have made note of this and made sure our team is aware that we need to learn from this.
A big thank you to Cesar for your help. I feel a lot better, and now know the next steps I need to take for my car.
We took our truck in for scheduled maintenance last month. Cesar Hernandez was our service rep. We always ask for him every time we come in, because he's the BEST! Courteous, polite, knowledgeable, he made us feel like family! :)
Business response:
Hi Kathy! Thank you for sharing your experience with Cesar with us. You are family, part of the Toyota family! Thank you for the great review :)
Frequently asked questions about Heartland Scion
How is Heartland Scion rated?
Heartland Scion has a 4.7 star rating with 438 reviews.
When is Heartland Scion open?
Heartland Scion is open now. It will close at 8:00 p.m.
Need help? Contact us.
Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com