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Health Alliance Medical Plans

2.2

About this business

Location details

102 E Main St, Urbana, IL, 61801, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 5:00 p.m.
Tue8:00 a.m. to 5:00 p.m.
Wed8:00 a.m. to 5:00 p.m.
Thu8:00 a.m. to 5:00 p.m.
Fri8:00 a.m. to 5:00 p.m.
SatClosed
SunClosed
2.2265 reviews
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Shannon Marie Clennon's profile image
Shannon Marie Clennon 
9 years ago

I called to cancel my insurance with them December 13th or 14th and kept getting bills finally called them back just to find out that I had to pay $330 because somebody in the system did an override on my date that I called to cancel and bumped it to January 31st so now I got stuck paying for a month of insurance that was way overpriced because of somebody in their systems mistake. I tried calling them several times and they said there was nothing they could do and then I would be turned into the collection agency. Needless ... read more

Tim Roberts's profile image
Tim Roberts 
9 years ago

Outrageous premiums, extremely high deductibles, and sub par coverage. Please find another company. These people don't deserve your business. 

Lisa Long Sage's profile image
Lisa Long Sage 
recommend  Recommended
9 years ago
Traci Ray Jensen's profile image
Traci Ray Jensen 
recommend  Recommended
9 years ago
Robin Harvey's profile image
Robin Harvey 
recommend  Recommended
9 years ago
Dave Dufner's profile image
Dave Dufner 
9 years ago

Worst insurance I have ever carried. I can't find a provider in my area for my daughter or myself. Can't get any answers online, calling into the agency is even worse. Can't wait to be able to drop and move on. I would not suggest this insurance company to anyone. 

Steven M. Zukowski's profile image
Steven M. Zukowski 
9 years ago
Jennifer Cremeens Walton's profile image
Jennifer Cremeens Walton 
9 years ago

It is really sad that you would deny a snf request for an 85 yr old with recent hip surgery, confusion and who lives alone. We will file DOI complaint against your company. 

James Wang's profile image
James Wang 
9 years ago

They double charged me one month and i had to call to get it refunded back. The next month they didn't charge me at all and i had to call again to find out that they cancelled my auto pay. I asked if they could reactivate it, the lady told me that the only way to do that is online, however i managed to do it over the phone before. I don't even have a online account. Very poor customer service. 

Frequently asked questions about Health Alliance Medical Plans

How is Health Alliance Medical Plans rated?

Health Alliance Medical Plans has a 2.2 star rating with 265 reviews. 

When is Health Alliance Medical Plans open?

Health Alliance Medical Plans is closed now. It will open at 8:00 a.m. 

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