Health Alliance Medical Plans

Stephanie Hawk Killion 

on Facebook

11 years ago

I received a letter in October that indicated a 6% increase in my premium. I chose to accept the reasonable increase amd not look for a new plan. Today (1/5/15) I get a statement for the automatic deduction from last week that my premium in fact increased 32%!!! Over a hundred dollar difference in the amount sent through the letter and the actual bill! False advertisement! I spent an hour on the phone with "customer service" only to hear numerous times from dave (supposedly the only dave in member services) that "unfortunate... read more

Sandy Taylor 

on Facebook

11 years ago

Would be a zero if it was an option. Moved an urgent diagnostic test from urgent to normal. Didn't bother to tell me until I called to confirm that the 3rd time I had to reschedule my appt that it would be covered. "Oh, by the way... ". The biggest run around I have ever experienced. I am going to bill them for my lost time at work (hours) spent on the phone with them getting the run around! In the meantime, my symptoms continue to worsen. I suppose they would rather pay for major surgery later. 

Becky Hoskins 

on Facebook

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11 years ago

I am very pleased with this ins. They do so much more then anyone else I've ever carried. They call me and check on me and go out of their way for me. What a team I have. 

Malissa Burcham 

on Facebook

12 years ago

Worst company ever. I can get 20 different answers for one question and just when you think you have the right information, they deny your claim. 

Jane Hayes 

on Facebook

  Recommended

12 years ago

This not just a health insurance company. It's a group of people who care as much about their customers as their own families--because they know every customer is someone's family.