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Health Alliance Medical Plans

2.2

About this business

Location details

102 E Main St, Urbana, IL, 61801, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 5:00 p.m.
Tue8:00 a.m. to 5:00 p.m.
Wed8:00 a.m. to 5:00 p.m.
Thu8:00 a.m. to 5:00 p.m.
Fri8:00 a.m. to 5:00 p.m.
SatClosed
SunClosed
2.2265 reviews
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Carol David Carey's profile image
Carol David Carey 
10 years ago
Sharon Stuart's profile image
Sharon Stuart 
10 years ago
Kalie Dwyer McCullough's profile image
Kalie Dwyer McCullough 
10 years ago

Horrible, horrible, horrible! They don't cover doctors in my area that I need to see and they could care less if you have a relationship with a therapist for years, they won't add anyone, they don't care about people. Do not use them! They're awful! Can't wait till the start of 2016 and will be getting new insurance. 

Maggie Cornyn's profile image
Maggie Cornyn 
10 years ago

WARNING!! If you are on an ACA plan with Health Alliance, they are engaging you in a bait and switch! Please, open the renewal packets they sent you IMMEDIATELY! They are getting rid of my bronze plan and AUTOMATICALLY enrolling me in a Gold plan that is DOUBLE the price. If you have one of their plans, and do nothing, you will be on the hook for whatever they charge you! This is an unconscionable move on their part. This forces me to go back to the ACA to find another plan, but premiums have gone up 25% or more for all plan... read more

Shannon Brooks's profile image
Shannon Brooks 
10 years ago

They totally suck. Customer service is always bragged on by them, but try to find a real person who can actually answer a question for you. I actual had a representative tell me there was someone over them who could answer my question but they were not allowed to give me that persons contact information!! What!! Premiums rising constantly with no improvements in coverage. It is never their fault: hands tied, regulations, nothing we can do, it is just the way the system works are all the answers you will ever get. They just r... read more

Mary Brownfield-Belz's profile image
Mary Brownfield-Belz 
10 years ago

They truly suck as a company. Make you choose a provider then you can't get in to see them. Been waiting 5 months and asked to get a call if someone canceled. Tried again today and another month that is only to see a pa. My husband's work charges us 800 to 1000 a month for your coverage. Well come January I would rather be dinged by IRS then you or Carle get more rich .. I will never recommend your insurance to anyone. ! 

Jennifer Baggett's profile image
Jennifer Baggett 
11 years ago

Never received any notification that you were no longer in the Healthlink network. Now we cannot get any doctor in network to see us for an urgent but not emergency health situation. 

Kim Paris Kempf's profile image
Kim Paris Kempf 
11 years ago
Kristy Robson's profile image
Kristy Robson 
11 years ago

Frequently asked questions about Health Alliance Medical Plans

How is Health Alliance Medical Plans rated?

Health Alliance Medical Plans has a 2.2 star rating with 265 reviews. 

When is Health Alliance Medical Plans open?

Health Alliance Medical Plans is closed now. It will open at 8:00 a.m. 

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