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102 E Main St, Urbana, IL, 61801, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Nothing like making me pay $2500 for life saving medical equipment that you can easily buy for $500. What a complete & utter rip off. What is the point of insurance other than being gouged!! Money hungry company!!
You withdrew $231 from my account on Friday despite me no longer being a customer as of December 31. My monthly premium was $172 so I have no clue what you jerks are doing. I called you multiple times, could never get a living person, and have left several messages without receiving a call back. You'll be hearing from my bank you thieves!
I've been trying to add my baby to my insurance since he was born 7 weeks ago. I keep getting the run around and transferred between Health Alliance and the Marketplace. No one seems to understand that I need to add him to insurance from the day he was born instead of adding him to 2018 coverage only. Now I cannot actually talk to a human from Health Alliance. I shouldn't be out of luck because my baby was born during the open enrollment period.
My surgery has been scheduled for over a month and I just received word that despite having a highly skilled surgeon tell me that surgery was necessary, I am denied. And on top of all of that, Health Alliance points the finger at Evicore because they are the ones that make the decisions. I don't pay my premiums to Evicore, I pay them to Health Alliance, this is not okay.
I am so upset reading all of the reviews on here. This makes me sad and angry reading all of these. This ins company avoids taking care of or caring for people! I have been waiting for weeks for a test my dr ordered, that i clearly need as i have been having issues. Every time i call to see what is going on i get a totally different story. Today it didn’t even make sense but was told it was denied. I am so disappointed in Health Alliance...
If I could give Health Alliance a negative star rating, it would be closer to reality. Thanks for the worst pregnancy care and the highest level of stress. Even the doctor's know they can't give me treatment that is recommended because it won't be approved.
I have been enrolled in Heath Alliance Medicare for several years. I've always gotten excellent service and wouldn't want anything else.
Health Alliance Medical Plans has a 2.2 star rating with 265 reviews.
Health Alliance Medical Plans is closed now. It will open at 8:00 a.m.
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