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Health Alliance Medical Plans

2.2

About this business

Location details

102 E Main St, Urbana, IL, 61801, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 5:00 p.m.
Tue8:00 a.m. to 5:00 p.m.
Wed8:00 a.m. to 5:00 p.m.
Thu8:00 a.m. to 5:00 p.m.
Fri8:00 a.m. to 5:00 p.m.
SatClosed
SunClosed
2.2265 reviews
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Laura Polk's profile image
Laura Polk 
recommend  Recommended
5 years ago

Paid for a $100k+ surgery in 2008-2011. Very impressed. However, not always improving with who I get on the phone when I call. There’s a gal there that I don’t communicate well with and I always get her. 

Laura Polk's profile image
Laura Polk 
recommend  Recommended
5 years ago

Paid for a $100k+ surgery in 2008-2011. Very impressed. However, not always improving with who I get on the phone when I call. There’s a gal there that I don’t communicate well with and I always get her. 

Patty Marco's profile image
Patty Marco 
5 years ago

The worst we have ever experience .. pulled the approval on a surgery to repair a TORN ligament .. cause they say that physical therapy will do it?? Seriously!! How is this right!! How is an insurance company more knowledgeable than doctors!! SHAME ON YOU! 

Patty Marco's profile image
Patty Marco 
5 years ago

The worst we have ever experience .. pulled the approval on a surgery to repair a TORN ligament .. cause they say that physical therapy will do it?? Seriously!! How is this right!! How is an insurance company more knowledgeable than doctors!! SHAME ON YOU! 

Molly Jackson's profile image
Molly Jackson 
5 years ago

worst insurance company I have ever delt with.... 

Molly Jackson's profile image
Molly Jackson 
5 years ago

worst insurance company I have ever delt with.... 

Randy Smith's profile image
Randy Smith 
6 years ago

My 90 year old mother was denied skilled nursing rehab because of an incorrect report from physical therapist after hip surgery in September 2019. Report was clarified and doctors even tried to get HA to reconsider but they refused. Would only agree to in-home help. Found a rehab facility that we had to pay for room and board and HA would only pay for 12 sessions of PT. Keep in mind she’s 90 and needed help getting in/out of bed and using the toilet after the surgery. All appeals exhausted. Now we have to find help for her a... read more

Randy Smith's profile image
Randy Smith 
6 years ago

My 90 year old mother was denied skilled nursing rehab because of an incorrect report from physical therapist after hip surgery in September 2019. Report was clarified and doctors even tried to get HA to reconsider but they refused. Would only agree to in-home help. Found a rehab facility that we had to pay for room and board and HA would only pay for 12 sessions of PT. Keep in mind she’s 90 and needed help getting in/out of bed and using the toilet after the surgery. All appeals exhausted. Now we have to find help for her a... read more

Sue Bullock's profile image
Sue Bullock 
6 years ago

Bad Company, bad products. 

Frequently asked questions about Health Alliance Medical Plans

How is Health Alliance Medical Plans rated?

Health Alliance Medical Plans has a 2.2 star rating with 265 reviews. 

When is Health Alliance Medical Plans open?

Health Alliance Medical Plans is open now. It will close at 5:00 p.m.  

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