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Health Alliance Medical Plans

2.2

About this business

Location details

102 E Main St, Urbana, IL, 61801, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 5:00 p.m.
Tue8:00 a.m. to 5:00 p.m.
Wed8:00 a.m. to 5:00 p.m.
Thu8:00 a.m. to 5:00 p.m.
Fri8:00 a.m. to 5:00 p.m.
SatClosed
SunClosed
2.2265 reviews
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Rich Brown's profile image
Rich Brown 
8 years ago

I would really like to know why my drug costs have tripled since December even though I have the same policy I had last year. 

Julie Auten Wade's profile image
Julie Auten Wade 
8 years ago

Awful and now my insurance jumped $240 a month with horrible service to boot 

Sharon Puckett Shook's profile image
Sharon Puckett Shook 
recommend  Recommended
8 years ago

I had a problem with a bill I got from our local hospital and a young lady at Health Alliance helped me get it taken care of. If not for all of her help I would have been out 322.00 dollars I can't thank them enough for all the help. Keep up the good work 

Chelsea Anderson's profile image
Chelsea Anderson 
8 years ago
Stephanie Porter Jr.'s profile image
Stephanie Porter Jr. 
8 years ago

Never notified that our premium was going from $384 to $921 a month! Found out because we were negative in our bank acct. Had to stop payment. We can not afford this! If we had been notified prior, maybe we could have insurance through another company! Have no idea where and what to do! Have helath issues..... 

Kylie Krentzin's profile image
Kylie Krentzin 
8 years ago
Beth Grider's profile image
Beth Grider 
8 years ago

Used to be decent. Anymore nobody knows anything. Told a blood test is covered. A month later it is denied 'not in contract'. How does the first person not know that? When you call you are talking to someone in their living room. Who gave Health Alliance permission for these people to have access to our records? Third party makes the decision in testing is what we are told. Then that is who we should talk to when we call to see if it is covered!! 

Bill Lattrell's profile image
Bill Lattrell 
recommend  Recommended
8 years ago

I just want to Thank you. Chelsea Lewis,she is very kind. I appreciate all the help and assertive knowledge and commitment from Chelsea and everyone envolved with my appeal processing. I look forward to having my case heard in front of a Federal Judge and couldn't have done that without Chelsea and her superior's. Thank's again True Professional's !! 

Will Stuck's profile image
Will Stuck 
8 years ago

Health Alliance refuses to pay claims for my son's medical care while he was covered by a paid policy. Health Alliance claims they sent a letter inquiring whether he was covered under other insurance (he never has been) and because they did not receive a reply, they are not responsible for his medical expenses for which we paid them premiums. No such letter was received. We are filing a complaint with the Illinois Department of Insurance. 

Frequently asked questions about Health Alliance Medical Plans

How is Health Alliance Medical Plans rated?

Health Alliance Medical Plans has a 2.2 star rating with 265 reviews. 

When is Health Alliance Medical Plans open?

Health Alliance Medical Plans is closed now. It will open at 8:00 a.m. 

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