Headlands Surgery

Shelly Bell 

on Google

2 weeks ago

I have been a patient at this GP Surgery for 44 years - back when Dr Britton ran the show...much loved by us all. Dr Hartley, of more recent times has been brilliant, as have some, that have come and gone, but I have recently seen Dr Singh the last few times that I have attended, and I can honestly say - she is amazing. When you come out of an appointment feeling so much better and listened to - that is some skill. Lakeside - please do not lose her! She is understanding, not rushed and generally makes you feel like you are s... read more

Daniel Dawson 

on Google

a month ago

they couldn't care less with patients! went in for an appointment and when asked if anything else. I was going through bad depression so I mentioned to the doctor I'd like help, he replied...I can't deal with that today,youll have to make another appointment! this shows such a lack of care its unfathomable, luckly I have a strong group of friends and family to help me through. this attitude is going to end badly with someone getting hurt or worse. 

Jules Skeel 

on Google

a month ago

After receiving a call from the nurse, I was asked to call back which I did this morning, I was told that I was 8th in the queue and to use call back, my phone rang at 1130, I answered heard recorded message to connect and was then cut off. Nothing since, do I call back or what? 

Justfor This 

on Google

a month ago

Avoid at all costs — even if it’s your last resort This place is an absolute disgrace. I wouldn’t go to this GP if I was dying and it was my only option. The receptionists are rude and condescending, and they seem to go out of their way to make you feel like a burden for asking for help. You can never get an appointment unless you’re lucky enough to call at 8am and stay on hold for half an hour — only to be told there’s nothing available. The doctors don’t care, they don’t listen, and they certainly don’t follow up. I’m on t... read more

tia hill 

on Google

2 months ago

Terrible terrible terrible . I put a request in anima tuesday morning. Later on i got a call ok thats fine . They said specifically that they would call me early thursday morning and wil tell me a time to come in later on in the day thursday . Today comes they didnt call mein the morning so afternoon comes i call them. The receptionist who awnsered cut me off very rudely 'date of birth and name' just very blunt and rude . I say i was supposed to get a call and i never did she said nothing is on my thing so whoever i called t... read more