This profile has not been claimed by the business owner or representative.
Claim this business to update business information, get appointment requests, engage visitors with web chat, and more!
Harrah's New Orleans Hotel
- Hotels
- New Orleans, LA
About this business
History Established in 1999. Located in the heart of downtown New Orleans, Louisiana, near the foot of Canal Street a block away from the Mississippi River, Harrah's New Orleans is the area's only land-based casino. Harrah's New Orleans features more than 3,000 slot machines, over 100 table games and a poker room spread out across 115,000 Sq. Ft.. The property includes dining and cocktail outlets including Besh Steak, Harrah's Buffet, Acme Oyster House and the Hoodoo Lounge. The premier destination for gaming and entertainme... read more
Location details
228 Poydras St, New Orleans, LA, 70130, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
I had a really good time. The Texas Holdem tables were a lot of fun and well run. Black Jack tables were not as friendly . The Dealers seemed to hate there job. But over all it was a nice experience as usual.
Huge this is got. To be the largest Casino in the South very Clean and Friendly had a nice time
The service at Harrah's Casino in New Orleans was weighed and measured found wanting and needing sad very sad. However the hotel staff was awesome Hotel staff was just awesome I will see the hotel again but I won't go back in the casino ever
Business response:
Hi Terri, we are delighted you enjoyed your stay at the hotel and our awesome staff, but disappointed that you found service in our casino lacking. We appreciate your feedback and hope you will give us another chance to delight you again soon.
Table games are good. Slot we right as usual. Table service was good but slot drink service was very slow before noon. Much better afternoon.
Wishing there were more quarter slots. Lotta penny slots 😕 but still fun.
I enjoyed playing the machines while having a few free drinks on the house for visiting and playing at Harrah's. But had to leave in a rush when New Orleans streets started over flooding do to the rain.
Beautiful we enjoy your casino here and in North Carolina.
Very unpleasant employees never have i walked into a casino and not been greeted... i even walked the whole floor and walked back out...
The rooms were nice, stayed August 2nd-4th. There was some construction going on early in the mornings and throughout the day, hard to sleep through. Bed was comfortable. Staff was less than desired, especially housekeeping and their inability to read "do not disturb" lights. Kept waking us up. Casino floor was good, plenty of good machines. Buffet was sub-par, could have been a weekday issue. MICE in Gordon's restaurant.. not cool. No help with bellhop or service from parking garage, just the hotel entrance.. wish we would ... read more
Business response:
Hi Matthew, we appreciate your feedback and apologize for your unsatisfactory experience. We will share your comments with the leaders of the areas that you mentioned, and hope that you will give us another chance to delight you in the near future.
Frequently asked questions about Harrah's New Orleans Hotel
How is Harrah's New Orleans Hotel rated?
Harrah's New Orleans Hotel has a 3.9 star rating with 862 reviews.
When is Harrah's New Orleans Hotel open?
Harrah's New Orleans Hotel is open now. It will close at 6:00 p.m.
Need help? Contact us.
Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com