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Harold Gm Superstore
- Car Dealers
- Angola, IN
About this business
Location details
824 N Wayne St, Angola, IN, 46703, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 7:00 p.m. | |
| Tue | 8:30 a.m. to 7:00 p.m. | |
| Wed | 8:30 a.m. to 6:00 p.m. | |
| Thu | 8:30 a.m. to 7:00 p.m. | |
| Fri | 8:30 a.m. to 6:00 p.m. | |
| Sat | 8:30 a.m. to 5:00 p.m. | |
| Sun | Closed |
Charged for items not used. Called took item off after bring it to their attention. No return call. Has screwed up about 3 oil changes. Always an issue with this dealership. LOOK at your bill....Will be in contact with GM regional manager.
Business response:
Dan, I know there is no excuse for what happened. Chris is new in his position as a Service Adviser, and still has some training to do. Please accept our apologies and your refund.
Business response:
Thanks for the great rating, Laney. We're pleased that everything went well for you. Sincerely, The Harold Chevrolet Buick Team
Business response:
Thanks for the great rating, Rhonda. We're pleased that everything went well for you. Sincerely, The Harold Chevrolet Buick Team
I was on I-69 when in low tire light came on I got off at Angola and went to the dealership. They checked the tire, told me it was beyond repair, put the spare on took the damaged tire off the rim (which they put in the back of my station wagon), they told me they didn't have a matching tire (odd size) and got me on my way back to Cincinnati. They charged me Nothing for all the work they did and help they give me. I wish more businesses operated lime this they are very kind.
Business response:
We’re delighted to hear of your positive experience at our dealership, Harry. We always strive to provide the utmost in customer service and quality, and it makes us happy to know that you feel you experienced these values first hand. We hope you continue to choose us for all of your future automotive needs, and we hope to see you again soon. Until next time, have a great day! Sincerely, The Harold Chevrolet Buick Team
I noticed a few days after I bought my car that the was a humming coming from my wheel well. Their mechanic told me that my tires were cupped & needed a alignment with I would have to pay for. I took my car to get a oil change at a different place & the guy said he couldn't get it started, and refused to do a oil change. I was able to get it started, and realized that I needed a new ignition switch. I paid to have that done by a friend. My heat went out in December, and i had to pay to get that fixed. I was driving down the ... read more
Business response:
We are very sorry to hear about your negative experience at our dealership, Lindsey. We take customer care very seriously at Harold Chevrolet Buick and we assure you that we are truly dedicated to rectifying this situation. To that end, we would greatly appreciate it if you would reach out to us at your earliest convenience so that we can discuss the situation in detail. We hope to hear from you soon. Sincerely, The Harold Chevrolet Buick Team
Went in for oil change and lube. I ask to have rear differential oil checked,,never happened,also service tech didn't seem to know what the coolant level was , had to recheck it. Thought they would put car back on rack and check differential..Didn't offer. Disappointing.
Business response:
Phil, it's unfortunate to hear that you had such a difficult time during your visit. We strive to provide our guests with excellent customer service and we regret you did not experience that standard of service during your visit. We would appreciate the chance to speak with you directly in order to address your concerns and move our dealership in a more positive direction. Sincerely, The Harold Chevrolet Buick Team
Came off I 69 w/screw in tire. Fixed & back on the road in an hour. Great service and even got a ride to & from We Hop for breakfast. Thanks all���
Business response:
Your great feedback truly made our day, Spike. We work incredibly hard to exemplify our commitment to customer care and I am glad that our team was able to show you what we strive to deliver. We look forward to making sure that you enjoy your car for many years to come. Sincerely, The Harold Chevrolet Buick Team
Wonderful experience!!!! Thank you Sam and team!!! We will be back!!! :)
Business response:
Thank you for trusting us with your vehicle needs!! I'll make sure we have more candy for the boys!! :)
I can't say enough good things about the service department. I was out of town with a truck and camper and had some issues. Unfortunately I had to leave the vehicle but Brian and the entire service department were extremely accommodating and made a really bad day and bad situation easy to handle. If I wasn't a couple hours away, I'd make this my dealer of choice for al service calls.
Business response:
Thanks for your great review, David! We're glad to hear that our team was friendly, knowledgeable, and quick! We strive to provide excellent customer service, and we're glad that this was the case for you! Please let us know if there's anything else we can do for you. Best, Harold Chevrolet Buick
Frequently asked questions about Harold Gm Superstore
How is Harold Gm Superstore rated?
Harold Gm Superstore has a 4.2 star rating with 161 reviews.
When is Harold Gm Superstore open?
Harold Gm Superstore is open now. It will close at 7:00 p.m.
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