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Gunn Acura
- Car Dealers
- San Antonio, TX
About this business
Welcome to Gunn Acura! Gunn has been a fixture in the San Antonio community since 1955 and we are excited about introducing our unique One Simple Price™ philosophy of selling cars. In 1995 Mr. Gunn made the decision to offer our customers an alternative to the stereotypical car buying experience and made a commitment to our customers. * Every vehicle is clearly marked with our upfront One Simple Price™ * Peace of mind with our 48 hour no questions asked return policy* * Best in class 10-days or 1000 miles written... read more
Location details
11911 I-10 West, San Antonio, TX, 78230, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 8:00 p.m. | |
| Tue | 9:00 a.m. to 8:00 p.m. | |
| Wed | 9:00 a.m. to 8:00 p.m. | |
| Thu | 9:00 a.m. to 8:00 p.m. | |
| Fri | 9:00 a.m. to 8:00 p.m. | |
| Sat | 9:00 a.m. to 7:00 p.m. | |
| Sun | Closed |
We were In the process of purchasing a 2006 Acura RSX and when we were presented with the price breakdown. I questioned the Dealer’s Inventory tax that I was responsible to pay for. Even though it was a mere $25+ I’m still a man of principle and don’t believe I should pay for something the dealer is responsible for paying himself. This is a great example of how this particular dealer can pass on fees to their customers. I walked away to do more researching on the Internet and came upon this statement, “The Dealer’s inventory... read more
Business response:
As much as we’d like to address the questioning of Gunn’s “core values” first, let us say that this customer is exactly right. In the State of Texas, the law allows for the dealer to pass along the Dealer Inventory tax to the consumer. Gunn has a corporate policy that this tax will be part of the fees listed for the customer to pay, as is our legal right. As far as our “core values,” Gunn pioneered the One Price method of selling vehicles in Texas over 15 years ago because we believe all people should be treated fairly. We d... read more
I'm not a very good negotiator and Gunn takes all that worry out of the picture. It is truly a no haggle environment. Once they set the price that's it. Since they don't work on commission they don't push cars down your throat. They work with you and are very patient. I was missing some of the paperwork that I needed to finalize the deal, but they didn't seem to mind and they worked around it so that I could take my car home that night. I had a trade in for my car and I thought they were very generous on what they offered me... read more
I have yet to purchase, but what an experience. I was greeted by David in sales and I must say this was by far the best experience I have had since I began looking for a used vehicle. David took his time in showing the used Acura's I had requested to look at, it was a little late and we didn't fill rushed at all. The sales manager Ed help out when we had a few questions David was unable to answer about finance, and like David he was very courteous and pleasant to deal with as well. I will definitely be buying from the Gunn g... read more
The over all experience was great. The only issue I have is the length of time. I was there for roughly 4 hours on a slow day. Otherwise I was very pleased with the service.
Our salesman Richard made the process of buying a new car extremely enjoyable. He went above and beyond to ensure that we felt like we were part of the Gunn Acura family. The level of customer service after the sale is the best I've ever experienced in my 34 years of purchasing cars.
Our relationship with this dealership has been outstanding so far. They have gone above and beyond what is normally required to make us feel comfortable in our negotiations for a vehicle. Their (Acura's) reputation as a superior vehicle dealership is well founded. Their availability of new vehicles was outstanding; in fact they had two vehicles to show us in the model, style and colors that we specified. I believe, based on the conversations I have had with the two employees mentioned above, that our relationship with Gunn A... read more
From my initial phone conversation, Tony was nothing below being extremely professional and understanding of my needs (I would give him 1000 stars if I could). On his day off he made sure Pete communicated with me to answer any on my million questions! Upon my arrival Tony was patient and allowed me the time and privacy to make our decision. The sales management team was eager to work with me to make the transaction happen. My exit with finance was simple and very pleasant. I cannot leave out the excellent service department... read more
Tony Alvarez made the purchase of our 2011 MDX the best buying experience we've ever had. The personnel at Gunn Acura were friendly and very professional. We will recommend them to everyone we know.
The car buying wexperience was great all around. Tony was very proactive at providing information and flexible in providing test vehicles to ensure a good decision. Peter was very accomodating in handling the reversal of a service cost that I incurred the same day I picked up the new car. In all a terrific experience. I am a very satisfied Gunn customer.
Frequently asked questions about Gunn Acura
How is Gunn Acura rated?
Gunn Acura has a 4.8 star rating with 8,358 reviews.
When is Gunn Acura open?
Gunn Acura is open now. It will close at 8:00 p.m.
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