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Gunn Acura

4.8

About this business

Welcome to Gunn Acura! Gunn has been a fixture in the San Antonio community since 1955 and we are excited about introducing our unique One Simple Price™ philosophy of selling cars. In 1995 Mr. Gunn made the decision to offer our customers an alternative to the stereotypical car buying experience and made a commitment to our customers. * Every vehicle is clearly marked with our upfront One Simple Price™ * Peace of mind with our 48 hour no questions asked return policy* * Best in class 10-days or 1000 miles written... read more

Location details

11911 I-10 West, San Antonio, TX, 78230, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 8:00 p.m.
Tue9:00 a.m. to 8:00 p.m.
Wed9:00 a.m. to 8:00 p.m.
Thu9:00 a.m. to 8:00 p.m.
Fri9:00 a.m. to 8:00 p.m.
Sat9:00 a.m. to 7:00 p.m.
SunClosed
4.88,358 reviews
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la77's profile image
10 years ago

Addicted to Acura This was one of the easiest car buying experiences I have ever had. Tony Alvarez went above and beyond to find me my 2015 Acura TLX. He took time to track it down and redirect a the shipment to Gunn. From the time I walked in till I drove off the lot we were given outstanding customer service. This is my second Acura and plan to be a repeat customer in the years to come! 

Business response:

Thank you for your comments and for taking the time to share your recent vehicle shopping experience with us. We appreciate you stopping by our location and couldn't be happier to hear you were taken care of by Tony and the rest of the Gunn Acura team. Congratulations on your new TLX (an excellent choice, BTW!). We know you'll be driving in luxurious style for many years to come and we look forward to meeting any future Acura sales or service needs you may have down the road. Until then, happy driving and welcome to the Gunn... read more

Amackeil's profile image
10 years ago

Awesome Experience! I used the Car buying service with my credit union and was connected to a great used vehicle at Gunn Acura in San Antonio. We purchased our vehicle over the internet and had the pleasure of working with Mr. Tony Alvarez in the Internet sales department. He delivered it to us in Austin at no charge and we had 15 minutes of paperwork in the comfort of our own home! The easiest car purchase I ever made! 

Business response:

Amackeil - Thank you for your comments and for taking the time to share your internet shopping experience with us. We're thrilled to hear you were able to find the pre-owned vehicle you were looking for with us and that you were taken care of by Tony and the rest of the Gunn Acura team. We sincerely appreciate you choosing Gunn Acura for your vehicle shopping needs and hope we can be of service again the next time you're in the market for a quality pre-owned or new vehicle. Until then, happy driving and welcome to the Gunn A... read more

lucytran08's profile image
lucytran08 
10 years ago

Going Above & Beyond I have nothing to say but positive compliments about Gunn Acura! I purchase my 2012 Acura TSX two years ago and the experience was the best but that experience Did Not Stop there. As the years past I continue to get my vehicle service at Gunn Acura and I tell you, Each Time that I stop by My Service Manager, Charles Spencer, from Gunn Acura impresses me by providing THE TOP NOTCH BEST CUSTOMER SERVICE & EXPERIENCE! It's hardworking people like Charles and his service crew members that make Gunn Acura: Tr... read more

Business response:

Lucy - Thank you for your glowing review of our service department. We sincerely appreciate you entrusting us with servicing your TSX and we could not be happier to hear how well Charles has taken care of you ever time you stop by our service desk. Thank you for choosing Gunn Acura, Lucy and we look forward to meeting any future Acura sales or service needs you may have with the same attention to customer service that you've come to expect from Charles and the rest of the Gunn Acura team. 

lynne.o.hamilton's profile image
lynne.o.hamilton 
10 years ago

New Car Buying Experience This must have been the best experience I've ever had buying a vehicle. It was better than my experience with Mercedes Benz! My consultant, Tony Alvarez, was awesome (and patient) and I am in love with my new car. I LOVE GUNN ACURA! 

Business response:

Lynne - Thank you for your comments and for taking the time to share your recent Acura shopping experience with us. We couldn't be happier to hear you were able to find what you were looking for with us including exceptional customer service from Tony and the rest of the Gunn Acura team. Congratulations on your new Acura! We sincerely appreciate you stopping by our showroom and we look forward to meeting any future Acura sales or service needs you may have. Until then, happy driving and welcome to the Gunn Acura family! 

Miles White's profile image
Miles White 
10 years ago

Acutully Fun Buying a Car from Gunn Acura In my first buying experience from a Gunn Dealership and my first venture into Acura SUV's. I found the experience enlightening and pleasant. My Sales Consultant, Mr. Tony Alvarez was pleasant, helpful, knowledgeable, and very professional. He knew the product and when I left there, thanks to his "tutoring" I felt knowledgeable as well. 

Business response:

Miles - Thank you for your comments and for stopping by our showroom. We couldn't be happier to hear you were able to find what you were looking for with us including exceptional customer service from Tony and the rest of the Gunn Acura team. Congratulations on your new Acura! We know you'll enjoy riding in luxurious style for many years to come and we look forward to meet any future Acura sales or service needs with the same attention to customer service that you've come to expect from Gunn Acura. Thank you again, Miles, an... read more

Kemps's profile image
10 years ago

Awesome experience The people at Gunn made our car buying experience one of the best!! Very helpful and friendly. I would defiantly recommend giving them a try! 

Business response:

Kemps - Thank you for taking the time to leave us a review. We sincerely appreciate you stopping by our showroom and we hope you were able to find what you were looking for with us. Thank you again, Kemps and we hope to see you again for any future Acura sales or service needs. 

dpz39's profile image
10 years ago

Smooth Transaction I had been eyeing a 2006 Ford Mustang at Gunn Acura for a few days. Stopped in on 10/27/14, met with the sales consultant Frank Sumadi. I have purchased from Gunn Dealerships several times in the past. So I knew I'd be walking into a positive situation. However, this was my first at Gunn Acura. Frank took me on a test drive, and pointed out how well maintained the vehicle was and that he personally knew some history on it. It was actually in excellent condition in my opinion and only had 29K miles. Needles... read more

Business response:

Thanks for stopping by! it's our pleasure to ensure that you get the One Simple Price guarantee and remember that we have a range of maintenance services available for you, should you need it! 

mikedenison's profile image
mikedenison 
10 years ago

2015 MDX Tony A was very professional and really knows the Acura vehicles. I would recommend him to anyone for a god car buying experience. Mike Denison 

Business response:

Mike - Thank you for your comments and for sharing your car shopping experience with us. We're very proud of the hard work all of our sales and service associates put into providing our customers with exceptional service. We're glad to hear you were treated to that customer service by Tony and the rest of the Gunn Acura team. We sincerely appreciate you stopping by our location and hope to see you again the next time you need us. 

ahema's profile image
10 years ago

First Time Lease Purchase This was my 3rd vehicle purchase from a Gunn dealership and yet again, they found a way to make the experience truly remarkable! When I started shopping I was considering about 15 different vehicles and eventually test drove 6 different vehicles at 6 different dealerships. As a customer service professional, I have extremely high expectations, yet Gunn Acura still WOW'ed me. It wasn't the luxury vehicle that did it but the level of service I received. While other dealerships made feel like just anot... read more

Business response:

ahema - Wow! Thank you for the glowing review. We could not be happier to hear you were able to find the Acura you were looking for with us and were treated so well by Tony, Peter, and the rest of the Gunn Acura team. We sincerely appreciate your continued business and are happy to provide all of our customers with the best customer service in the automotive industry. Congratulations on your new Acura! We know you'll be riding in style and luxury for years to come and we look forward to meeting any future Acura sales and ser... read more

Frequently asked questions about Gunn Acura

How is Gunn Acura rated?

Gunn Acura has a 4.8 star rating with 8,358 reviews. 

When is Gunn Acura open?

Gunn Acura is open now. It will close at 8:00 p.m.  

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