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Guin Service, LLC
- Heating & Air Conditioning/HVAC
- Birmingham, AL
About this business
Guin Service LLC is a family owned and operated business that has been assisting the residents of Birmingham and the surrounding communities with their residential and commercial cooling, heating, plumbing, and generator needs. We have a long history of servicing the community and have been a leader in the HVAC and plumbing community since we first opened our doors in 1958.
Location details
10 55th St S, Birmingham, AL, 35212, United States
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I hired Guin Service, LLC around the first of the year to convert my house from electric to gas (heat/air condition). At least two of their representatives came to my house twice to see if they could do the job. I was told that they could do the job. I hired them for a little bit more than $10,000. I was told to hire an electrician to take the wires from from upstair so they could get downstairs. , I did. A few days later they completed the upstairs and abrutly left, by saying they couldn't do the downstairs. I called; a man... read more
I hired Guin Service, LLC around the first of the year to convert my house from electric to gas (heat/air condition). At least two of their representatives came to my house twice to see if they could do the job. I was told that they could do the job. I hired them for a little bit more than $10,000. I was told to hire an electrician to take the wires from from upstair so they could get downstairs. , I did. A few days later they completed the upstairs and abrutly left, by saying they couldn't do the downstairs. I called; a man... read more
I could not have had better, more prompt, or more professional service. I had been using one of their competitors to service my old furnace paying a few hundred dollars for new parts every 6 months or so. After getting fed up with that I called Guin and will never call another heating and air company. Guin came out day of and got me a new unit much cheaper than I expected and didn't leave my wife, young kids and I in the cold. I would give six stars if I could.
Business response:
Thank you so much for your review and for your business. We are so happy that you were pleased with your service, and look forward to serving you again in the future.
We have used GUIN for many years with expert results. Always experts and a pleasure to deal with.
Business response:
Thank you for your review. We truly appreciate your business. Please let me know if I can be of assistance in the future.
Workers were cordial and efficient. We are in an old and a one of a kind type-of-a-house. The work crew was not in all cases prepared for some of the aspects of the job performed. Scheduling of the job was not as smooth as we would have liked but completed very well. We are not expecting any subsequent problems with the work.
Business response:
Thank you for your business, and your kind review. I hate to hear that some of scheduling and preparedness, was not smooth; I will address that with our team. I am glad to hear that the job was completed well. Please let us know if we can help you in the future.
Service team was efficient and knowledgeable would go back to them again if their services are needed.
Business response:
Thank you for your kind review. We look forward to serving you again in the future.
My husband and I called Guin Service to get a quote on having a new bathtub installed. We thought that since we got there name from Ferguson plumbing, where we bought the tub, that they would be a pretty reputable company to do business with. Two men came out, looked at the job, took my email address and said that they would send me the quote. I waited a couple of days and didn't get an email, so I called again. The same man, I think Dwayne maybe, said he hadn't been back to the office and would get that quote to us in a cou... read more
Business response:
I am so very sorry to hear that you were unable to get a price from one of our plumbers. This is completely unacceptable. I will be addressing this with our office and the plumber immediately. We pride ourselves on superior customer service, but in this case we just simply dropped the ball. I know that you stated in your review that you have already had the work done; but that being said, if you ever need anything in the future I hope that you will reach out to me directly. My cell is 205-531-1955, and I am available anytime... read more
Have used Guin for years and have always been pleased. I use them for HVAC and plumbing.
Business response:
Thank you for your business and your kind review. We look forward to working with you again in the future.
Guin is great service with very knowledgeable people. I use them for every part of my house, heating and air and plumbing as well. I
Business response:
Thank you for your kind review and for your business. We look forward to working with you again in the future.
Frequently asked questions about Guin Service, LLC
How is Guin Service, LLC rated?
Guin Service, LLC has a 4.9 star rating with 1,237 reviews.
When is Guin Service, LLC open?
Guin Service, LLC is open now. It is open 24/7.
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