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GroundLink
- Transportation Services
- New York, NY
About this business
GroundLink offers comfortable, reliable and affordable chauffeured black car services, offering point-to-point and airport transfer service for corporate clients and leisure travels in most major cities and 110 countries.along with the industry's only on-time guarantee. With our award winning app, world class website and exceptional 24/7 customer service center, we seamlessly connect our vast network of professional and licensed drivers with discerning clients who value their time, value their safety, and appreciate great cu... read more
Location details
134 W 37th St, New York, NY, 10018, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
I have had terrible service over the last 2 days from goundlink. I had called customer service because I had a text about a pick up. Customer service could not find the ride and then I was charged $65. The next day I called to change my pick up time to the airport and was charged $35. This is crazy! I schedule rides for reliable service not to be charged at every turn. I haven't taken a ride and I am out $100.
Booked a car for transport in Chicago. Had issues with the website and it took 3 tries before a reservation was booked. Reservation request was made for pick up at 3:30. Fast forward to pickup time and I received an email that the reservation was cancelled and the driver had left because my plane (that I still happened to be on) landed at 1:30. Spoke to 2 different customer service reps who blamed me and refused to refund the money charged. It didn't even matter that I requested the time of 3:30. Worst car service company I ... read more
Arrival time changed by GL and I had to pay +$80, while I booked for mich later pickup time - nice way to make money!
Perfect service around Miami and Fort Lauderdale! Easy reservations, nice and clean cars and very friendly drivers.
Best company to work with 🚘......................
Frequently asked questions about GroundLink
How is GroundLink rated?
GroundLink has a 3.3 star rating with 212 reviews.
When is GroundLink open?
GroundLink is open now. It will close tomorrow at 12:00 a.m.
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