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Grosvenor Mount

1.0

About this business

Location details

97 Mount Pleasant, Liverpool, L3 5TB, United Kingdom

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
1.04 reviews
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Lydia Rowe's profile image
Lydia Rowe 
on Google
4 years ago

AVOID this company at all costs. This is the most unprofessional company I have ever rented from. Myself and my flatmate caused no issues for the entirety of our rental period, and we left the flat in a pristine condition. We were first told by Ondrea that we would have our deposit in June. That date came and went and we were told at the beginning of July that we would have our deposit two weeks later. Again, that date came and went, and we still had no deposit. When I contacted Ondrea to question her about this, she informe... read more

Lucy Rogerson's profile image
Lucy Rogerson 
on Google
4 years ago

AVOID THIS AT ALL COSTS. To give company 1 star is being too generous. Myself and my flat mate rented a flat for a year, we were warned by previous tenants in the flat that she was an awful landlord, didn’t return their deposits and blocked them from her phone. This exact same thing happened to us. When we moved out of the flat (left in perfect condition) and were waiting for our deposit, she ignored all messages and ended up blocking us. She also entered our flat without letting us know when we were away. Another break of o... read more

luke logan's profile image
luke logan 
on Google
5 years ago

Hasn't changed after two years, looking at the first review. Ondrea informed us that the deposit would be sorted out on the 14th of July. It is now august and she has been avoiding text messages. One of my flat mates, after ringing many a time could not get through, not to mention she let builders and work men into our flat without our knowledge, which is highly illegal. Our friends who lived next door also had the same problem with her. 

William Grafton's profile image
William Grafton 
on Google
7 years ago

Terrible terrible service, AVOID AT ALL COSTS .the owner of this company (Ondrea) leased a flat to 3 students with a deposit of £200. Luckily, we knew the 2 lads that lived there before us and they did warn us about her starting to ignore messages and calls in an attempt to keep the deposit. I have it in writing that we are eligible for our deposits back yet she still hasn't sent the money back and is (surprise surprise) ignoring messages and calls. The debt collectors will be paying a visit as she hasn't a leg to stand on. ... read more

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Frequently asked questions about Grosvenor Mount

How is Grosvenor Mount rated?

Grosvenor Mount has a 1 star rating with 4 reviews. 

When is Grosvenor Mount open?

Grosvenor Mount is closed now. It will open on Monday at 9:00 a.m. 

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