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Greyhound Lines, Inc. Headquarters
- Transportation Services
- Dallas, TX
About this business
Founded in 1914, Greyhound Lines is a provider of intercity bus transportation, serving more than 3,700 destinations with 16,000 daily departures throughout North America. In 1998, the company was acquired by Laidlaw International, a holding company for some of North America s largest providers of school and city bus transportation and public transit services. The company s portfolio includes well-recognized brands, such as Laidlaw Education Services, Greyhound and Laidlaw Transit Services. It transports more than 420 millio... read more
Location details
350 N St Paul St, Dallas, TX, 75201, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 5:00 p.m. | |
| Tue | 9:00 a.m. to 5:00 p.m. | |
| Wed | 9:00 a.m. to 5:00 p.m. | |
| Thu | 9:00 a.m. to 5:00 p.m. | |
| Fri | 9:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
incompetance is the name of the game with this organization. the management are a group of bumbling idiots so when asks a question you get an answer that sounds like its coming from someone who is mentally challenged. And this behavior is across the board no matter what municipality that you are in. the buses are not clean and some of the drivers uniforms are dirty. if you happen to go to a maintenance garage by accident the place can be discribed as a big unwashed cave. so no wander the buses are filthy. overall the place i... read more
Driver - Bus Operator # 470436 SINGH, HARRICHARRAN is an illegal immigrant without valid work authorization and being in the deportation removal proceedings by Homeland Security.
This company is a perfect example of corporate greed. WORST customer service of any company I have ever dealt with. Shipped boxes of freight with insurance and half the shipment was destroyed in route. Submitted claim and was sent a claim form with amount way below submitted amount. Have called, e-mailed, and sent them a certified letter requesting explanation of deductions. I have yet to hear back from the company. Just plain out thieves! I have filed complaints with BBB and FTC but they have so many complaints that I am ce... read more
My trip with this company was the worst trip ever the driver was asking people for drugs ,said he was the devil taking us to hell refuse to give up his name. Just hope I don't see him again. I WILL NEVER DO BUSINESS WITH THIS COMPANY AGAIN.
They flat out do not care what you think. Worst customer service of any company I have dealt with BY FAR. The Wichita bus station's telephone was busy for 2 days straight! I then called the corporate office to complain and I was put on endless hold. Their employees are all incompetent black racists. I will travel by some other means next time. ANYTHING but Greyhound!
Can't get in touch with not one live agent!!!!! My son has a non refundable ticket and weather conditions have road delays until 12pm...his bus is scheduled to leave at 8am! I can't find out when they'll be departing! Called corporate and still No answer! Worst experience I've ever had!
Omg!! Nobody answers their phones and when you do get through they hang up on you! Never ever go here!!!!! I am shocked by their service because there is literally NO service!
I do not like the service I have receive from greyhound. I have called customer service and tried to resolve the issue. The customer service rep are rude and not nice. I feel as if greyhound doesn't care about there customer. My bus was schedule to leave out at 3 pm on 12/22/2014 the bus didn't leave the station till almost 3:35 next the bus broke down for 3.5 hours we finally got another bus around 7:30. So I didn't get to Fort Lauderdale till 12:30 that night. And all greyhound want to do is refund me $26.50 and I have to ... read more
I was traveling from Pensacola Florida to Colorado. during the bus ride we had a lay and was told that we wouldn't be able to get anywhere west for 24 hours. Dallas had shut down all rwhile waiting I was told I was put on a list for food vouchers due to me having a 2 yr old and being stranded with him for more than 24 hrs. however when I went to go claim it the shrugged me and my child off. I ask at 11am then again at noon then at midnight then again at 3 am. It is now 7:17 am the next day and still have not received any ass... read more
Frequently asked questions about Greyhound Lines, Inc. Headquarters
How is Greyhound Lines, Inc. Headquarters rated?
Greyhound Lines, Inc. Headquarters has a 1.2 star rating with 654 reviews.
When is Greyhound Lines, Inc. Headquarters open?
Greyhound Lines, Inc. Headquarters is closed now. It will open tomorrow at 9:00 a.m.
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