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Greyhound Lines, Inc. Headquarters

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About this business

Founded in 1914, Greyhound Lines is a provider of intercity bus transportation, serving more than 3,700 destinations with 16,000 daily departures throughout North America. In 1998, the company was acquired by Laidlaw International, a holding company for some of North America s largest providers of school and city bus transportation and public transit services. The company s portfolio includes well-recognized brands, such as Laidlaw Education Services, Greyhound and Laidlaw Transit Services. It transports more than 420 millio... read more

Location details

350 N St Paul St, Dallas, TX, 75201, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 5:00 p.m.
Tue9:00 a.m. to 5:00 p.m.
Wed9:00 a.m. to 5:00 p.m.
Thu9:00 a.m. to 5:00 p.m.
Fri9:00 a.m. to 5:00 p.m.
SatClosed
SunClosed
1.2654 reviews
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Sherry K.'s profile image
3 years ago

We have been trying to get our baggage from there . It lost .the bus driver took the claim number off of it . Through it under the bus . We pick up the tag . He take it off at Cincinnati when there's no reason to take it off to Cincinnati cuz we just come to Indianapolis Indiana did not know that he did that and now I'm supposed to be the baggage are in Detroit Michigan and we have been getting the runarounds over and over and over and we finally do get headquarters phone number and the lady there States well I cannot give y... read more

Bennie H.'s profile image
7 years ago

The Greyhound Bus Station in Atlanta, Georgia used to rival an airport. It was centrally located, had a parking deck, was big, clean, and efficient in handling passengers. But it was relocated in 1996 so Atlanta could build an Olympic Park. Since then, it sits in a dilapidated corner of Downtown across from a strip club. The building looks like a double-wide trailer. There are no bus bays, only a street. Parking is scarce. The inside is cramped. The place is filthy, especially the restroom. The self serve ticket machines rar... read more

Money J.'s profile image
7 years ago

FUCK GREYHOUND!! y'all buses keep breaking down yall bus drivers don't know what the hell they doing I'm leaving NC and y'all telling us tohold up not telling us we had to wait a whole 2 1/2 hour wait for another bus I will NEVER EVER EVER catch the Greyhound again like I said before FUCK GREYHOUND INC!!!. 

S H.'s profile image
7 years ago

ONE STAR IS TO GO OF A RATING!!!!Headquarters please please take action!!!!!! I have witnessed people being treated less than human . I also had a incident were we paid to exchange a ticket and then could not board the bus. After at least 5 calls I was able to get the time changed .For God sake get these people some training and make them be held ACCOUNTABLE. If not hire someone that will represent your company with Pride .Something has to be done!!!!! 

Jay J.'s profile image
7 years ago

This a very unprofessional Business especially Columbus station the drivers walk off the bus an left people on no one has told us anything people get to do whatever they want at the station it's unsafe they need to fire everyone working there 

Michael L.'s profile image
Michael L. 
7 years ago

I am rating this company as a 1 star only because there is no option available for a Zero rating.My brother was booking a trip from Orlando to Boca Raton. The charge should have been $62.00 including the $2.50 charge. I volunteered to pay for the ticket with my credit card. I saw no information online about an $18.00 surcharge if I used my card instead of his. This is highway robbery and as far as I am concerned fraud. 

Harold W.'s profile image
7 years ago

This is the worst bus service, greyhound don't give a dam because the people are limit to bus service because if there was another bus service going to Wichita Falls I would take it but that is ok I will drive. I am going to contact our congressmen and who ever I need we need to do something about this because you people are up there collecting a check for not do a damm and as far as customer service that is a joke and Gracie someone needs to cut her ass off. All of my 61 years of living riding greyhound that more money this... read more

Jasmin H.'s profile image
8 years ago

Worse service ever, they lost my baggage and I kept going to the station, the only thing they said was file a claim I filed the stupid claim and went back to ask the status, then they say I have to call the bus stations, I called and the lady said she would put my luggage information on a system where everyone would know my luggage is missing, called corporate first agent was rude told me there's nothing in the system, and then transferred me to a station that didn't have any idea what was going on I called again the next da... read more

Judy H.'s profile image
8 years ago

I was,sold a fraudulent ticket in cheyenne on 1/27/17 @-8 PM I requested a ticket to salt lake city. I paid $136 in cash. When I returned to my hotel, the ticket was to Denver. At Denver there was a 7 hour wait for the bus to salt lAke which went back through Cheyenne. This is either a sick joke or incompetence. It is a crime. 

Frequently asked questions about Greyhound Lines, Inc. Headquarters

How is Greyhound Lines, Inc. Headquarters rated?

Greyhound Lines, Inc. Headquarters has a 1.2 star rating with 654 reviews. 

When is Greyhound Lines, Inc. Headquarters open?

Greyhound Lines, Inc. Headquarters is closed now. It will open on Monday at 9:00 a.m. 

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