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Greyhound Lines, Inc. Headquarters
- Transportation Services
- Dallas, TX
About this business
Founded in 1914, Greyhound Lines is a provider of intercity bus transportation, serving more than 3,700 destinations with 16,000 daily departures throughout North America. In 1998, the company was acquired by Laidlaw International, a holding company for some of North America s largest providers of school and city bus transportation and public transit services. The company s portfolio includes well-recognized brands, such as Laidlaw Education Services, Greyhound and Laidlaw Transit Services. It transports more than 420 millio... read more
Location details
350 N St Paul St, Dallas, TX, 75201, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 5:00 p.m. | |
| Tue | 9:00 a.m. to 5:00 p.m. | |
| Wed | 9:00 a.m. to 5:00 p.m. | |
| Thu | 9:00 a.m. to 5:00 p.m. | |
| Fri | 9:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Greyhound over books their trips and then refuses to give a refund for 6-8 weeks. They are terrible There was 21 people denied a seat on a bus. Really 21 overbooked seats. This would be a good class action suit for a young lawyer. Go to Tifton, GA and watch how many people are denied their paid seats. Then when the ticket is reissued you get the same problem the next day. Crazy right! Then when you complain, It's like oh well at least we will give you your money back. Grey hound does not even deserve a 1. They are TERRIBLE!!... read more
This is craxy me and my husnad are stuck in nebraska due to a little bit of snow the bus is cancelled til furthwr notice and there's barley any snow on the ground they could of still been on the road travling this is bs
Can you give less than a star? Bought a ticket for my cousin to go home. Had nothing but problems. Online system won't work, called and made reservation. Called greyhound couldn't get help. Had to change the date. Then I had to book another ticket. Still no help from anyone at customer service over an hour waiting for customer service. ARE YOU KIDDING? Still no help. HOW IS THIS COMPANY STILL IN BUSINESS? Never again....save you money and buy a train ticket.
I'm traveling from Easton, md. My bus departed at 1:35 scheduled time to Columbus, Ga. When we arrived at the Richmond,va terminal at 8:55 pm we had a 3 hour layover, so our bus was scheduled to leave at 12:15 it is now 3:15 am and we are still here. Nobody knows where the bus is or the bus driver. They won't give us a good voucher.
You don't even deserve a single star, from what I've come to know this specific location is totally corrupt. I work hard for my money and I am a local but as a friend gets stuck over night due to your inability to figure out how to run things you attack innocent people passing through. It is nonsense and I will be taking my knowledge to corporate. Be ready to pass a drug test employees for judging someone on pure looks. Don't you get it, tattoo's do not make you a criminal. Good look employees.
My poor Aunt is stuck b/c she lost her printed ticket and Greyhound says they cannot reprint for her. She has a confirmation#! So what is the problem? Now she has to spend money again to purchase a new ticket. Greyhound just doesn't care about their customers and they will continue to get more bad reviews and less customers.
If I knew this company had so many bad reviews I would have never be in this situation. I went to the bus stop in Miami north, to ask if I can get my trip rescheduled for a later date and also I needed another ticket for my grandfather. The man working there said, ok it'll be $20 so i give him my $20 come to find out he handed me back the same ticket that I had to begin with. Simple mistake of him so i just ask him back for my money. He was like,"sorry no refund". So I waited for his manager to come in. She basically told me... read more
what kind of business are you running? I work just as hard if not harder for my money a $200 ticket or not more of that bus twice in my adult life and never never have come across a business so inadequate and disrespected to customers step pay for their hard working money you are a sorry organization I don't know how you stay in business.I have had my phone stolen and the driver did not care that my phone was stolen I have set in Atlanta bus station for 29 hours Forno no reason and now you I am and my partner is an hour and ... read more
greyhound policy states refunds take 6-8 wks from the time they are received and it has now been 9. I called and spoke to a supervisor and all he said, very rudely while interrupting me numerous times was, "you are going to have to wait" and had no other answers than that. It has been a nightmare since May and I have had numerous issues with drivers, employees, supervisors, terminals, customer service.....pretty much the whole company inside and out. I have contacted the BBB in Dallas as well as lawyers and will be getting a... read more
Frequently asked questions about Greyhound Lines, Inc. Headquarters
How is Greyhound Lines, Inc. Headquarters rated?
Greyhound Lines, Inc. Headquarters has a 1.2 star rating with 654 reviews.
When is Greyhound Lines, Inc. Headquarters open?
Greyhound Lines, Inc. Headquarters is closed now. It will open tomorrow at 9:00 a.m.
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