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Greyhound Lines, Inc. Headquarters
- Transportation Services
- Dallas, TX
About this business
Founded in 1914, Greyhound Lines is a provider of intercity bus transportation, serving more than 3,700 destinations with 16,000 daily departures throughout North America. In 1998, the company was acquired by Laidlaw International, a holding company for some of North America s largest providers of school and city bus transportation and public transit services. The company s portfolio includes well-recognized brands, such as Laidlaw Education Services, Greyhound and Laidlaw Transit Services. It transports more than 420 millio... read more
Location details
350 N St Paul St, Dallas, TX, 75201, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 5:00 p.m. | |
| Tue | 9:00 a.m. to 5:00 p.m. | |
| Wed | 9:00 a.m. to 5:00 p.m. | |
| Thu | 9:00 a.m. to 5:00 p.m. | |
| Fri | 9:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
What a joke. I was told that someone from customer relation would be giving me a call within 48 hours that was 5 days ago. I left several messages with a lady named Shirley Jones and she still had not gotten back with me. If our banks and insurance companies and restaurants. can be investigated why won't they investigate this bus line. They need to be shut down for as bad as they are they to us off and are terrible drivers the one star is because I had to put something in. Not even a one star.
Why on earth would you sell out a bus? I met the bus with my pre-purchased ticket in hand in the middle of the night and they turned me away because there was not enough room. I was told that *maybe* I would be able to get on the bus the next morning, but I was staying an hour away from where I had to catch the bus, so a shady maybe didn't cut it. The bus driver assured me I would be able to get a voucher if they couldn't find me a seat the next day. Then he turned me away. Four months later, I am still fighting with Greyhou... read more
Cust srvc HORRIBLE. Purchased tix online, unable to print (MUST HAVE TIX TO BD), 45 min on phone w/ rep. Couldn't help. Someone would call SOON. No call, I called back, rep transferred me to someone else, 30 min later, they will email a tix next a.m. Didn't happen, called again-GH: We can't send copy of tix bec you chk'd "print at home." THAT'S WHAT I'M TELLING YOU. YOUR cmptr error, wouldn't print. GH: Have psngr board bus, tell driver problem, at 1st bus station, they will print tix. ME: Can you send an email w/ that info?... read more
Anyone investing with FirstGroup is a fool. Check Greyhounds service, they are so busy sucking on the government tit nobody is noticing that 99% of their reviews are horrible. They treat their passengers like trash. I am calling my congressman tomorrow. The one star is overly generous.
This is the absolute worst way to travel I have ever seen. Costumer service doesn't care about you at all. They find no way at all to help you. They just redirect you, or send you back to the bus station that tells you they can't help you to call costumer service. All his stations here in LA are closed except Shreveport, because of flooding and they REFUSE to reroute me. Even if I drove all the way to Shreveport to leave from there!! Absolutely HORRABLE service. All they can tell me is to keep rescheduling my ticket until BR... read more
I had the worse exsperience in my life on greyhound in new mexico texas and kanses ill never ride greyhound i need my money back or give me a job or im goin to sue.somebody got stabbed a 5hour layover because they sould have had it fixed befor everybody got on the bus they only gave us food vouchers bad service.........
THE WORST THING I HAVE EVER EXPERINCED. The customer service agents in Dallas were more worried about their cell phone than the paying customer. The drivers were VERY rude, I was yelled at when I asked if I was suppose to board or not. ( this was my first trip with Greyhound.) The bus stop in Kansas was a drug infested closed gas station with no lights. We arrived at 5 am and the bus was about 1 1/2 hrs late. When it did arrive the driver pulled up, and said she was full. I had to wait another 12 hrs for a different bus . Th... read more
I first tried to purchase ticket online it continue to give me round Trip call to inform them was told they could assist the agent was very nice he quote a price but I did not have the name of my dgt in law. So I had to get the information and call back when I did I was quote a nearly $10.00 higher rate so I asked to speak with a supervisor he stated he was sorry and was going to give me a discount which turn out not to be it 2as for a wronge date . when my son got there was when we found that out. There was no assistance an... read more
Well greyhound is not exactly known for on time services but today the station crew in Dallas stood out I missed my connection by 10 minutes so greyhound paid a cab $32.00 to get me to the next stop so I could catch up to my missed bus and continue my trip a big THANK YOU to the two ladies that helped me get on board schedule 1508 they went above and beyond I am impressed and a big grey dog fan
Frequently asked questions about Greyhound Lines, Inc. Headquarters
How is Greyhound Lines, Inc. Headquarters rated?
Greyhound Lines, Inc. Headquarters has a 1.2 star rating with 654 reviews.
When is Greyhound Lines, Inc. Headquarters open?
Greyhound Lines, Inc. Headquarters is closed now. It will open tomorrow at 9:00 a.m.
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