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Greyhound Lines, Inc. Headquarters
- Transportation Services
- Dallas, TX
About this business
Founded in 1914, Greyhound Lines is a provider of intercity bus transportation, serving more than 3,700 destinations with 16,000 daily departures throughout North America. In 1998, the company was acquired by Laidlaw International, a holding company for some of North America s largest providers of school and city bus transportation and public transit services. The company s portfolio includes well-recognized brands, such as Laidlaw Education Services, Greyhound and Laidlaw Transit Services. It transports more than 420 millio... read more
Location details
350 N St Paul St, Dallas, TX, 75201, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 5:00 p.m. | |
| Tue | 9:00 a.m. to 5:00 p.m. | |
| Wed | 9:00 a.m. to 5:00 p.m. | |
| Thu | 9:00 a.m. to 5:00 p.m. | |
| Fri | 9:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Traveling from Melbourne, FL to Miami,FL with 2 small kids & half-dozen luggage, we forgat baby bag in overhead compartment in Ft.Lauderdale. Thanks to Greyhound, bag was located in Lost & Found in Miami & we were able to get it back. With all the baby clothes & diapers, there was $150 in cash: all our spending money. Special thanks to Victor at Miami Lost & Found & all the Greyhound honest & devoted staff!
I booked two web fare tickets for myself and 3yr old son. I just needed to change the time for the return tickets. My total round trip fare was $63. After taking a look at their website and being unable to determine the exchange policy as it pertained to my type of ticket I gave greyhound a call only to be informed that i have to pay $20 per ticket to change the time. I spoke with a rude rep who all but ignored my 3 polite requests to speak with a supervisor. I finally got Ms King (REP ID 2210) on the line only to be informe... read more
This is the biggest joke I have ever seen. My step daughter was trying to get down here from Indianapolis IN to Princeton IN. She was at the bus station at the right time. The driver told her that her bus was sick in traffic and would be there shortly, when come to find out that, that was her bus. When I tried to reach someone I couldn't. Then after I drive up to go get her. I call for a refund of my money since she never got on the bus. I have to mail my freaking ticket to Texas. Are you kidding me.
Horrible expierince all due to your driver on June 17,2014
Edmonton Yesterday Evening I bought a ticket believing it was correct once getting home and contacting the person i am going to visit it was Explained I was going to the wrong destination returned by 7 am to change my destination was told I must mail the Ticket to Texas From Alberta Really What !!""" This None Customer service move Is Putting your people in harms way by the the World appears headed as a person who just need to go in the right direction I had already paid for the cost of the ticket I just needed it made out t... read more
absolutely rotten service lost my luggage last febuary in dallas filed a claim never have heard anything back I should get reimbursed steve morgan new Albany Indiana 47150
I was not offered any insurance on my bags. Then locked on a bus not allowed to retrieve my bags. After a month and a half finally received my last bag a greyhound employee had opened it picked through my belongings and stole over a thousand dollars worth of tools, damaged a 500.00 radio then shipped my bag to me. Greyhound doesn't care at all. Even though this is a crime NO OFFERS of assistance are being offered at all. These are the type of employee's they have, they know it but don't care what type of service they offer o... read more
My son's luggage was lost and customer service acted as though it was his fault. When he tried to get information about his missing luggage they were rude to him in Cleveland, OH, and Pittsburg, PA. I finally stepped in and called the headquarters and experienced a slight attitude from the customer service rep. My advice to Greyhound is hire people who know how serve people. Although missing luggage is frustrating it is your responsibility to treat people with kindness and do all you can to help them. After all we are paying... read more
If I could give a negative 50 stars to Greyhound I would. Greyhound is terrible. DO NOT I repeat DO NOT buy a ticket from Greyhound. If I a choice between Greyhound and hitch-hiking I would take my chances on the the open road. I called the Valdosta GA Greyhound office with a customer service issue after I purchased a ticket online for my son who is a student at Valdosta State to come home on the holidays. I was hung up on twice! There is no customer service open on the weekends, so if you have an issue you are out of luck. ... read more
Frequently asked questions about Greyhound Lines, Inc. Headquarters
How is Greyhound Lines, Inc. Headquarters rated?
Greyhound Lines, Inc. Headquarters has a 1.2 star rating with 654 reviews.
When is Greyhound Lines, Inc. Headquarters open?
Greyhound Lines, Inc. Headquarters is closed now. It will open tomorrow at 9:00 a.m.
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